A
Failure Modes
6
Best Playbook Close Rate
100.0%
Top Feature
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Winning Playbooks

ML-Detected
Playbook #1

Winning Playbook 1

Characterized by low total speaker turns, low rep word count, low duration seconds

Close Rate
100.0%
Calls
127
Avg Deal
--
Total Speaker Turns Rep Word Count Duration Minutes Duration Seconds Needs Discovery Depth Score
Playbook #2

Winning Playbook 2

Characterized by high total speaker turns, high needs discovery depth score, high rep word count

Close Rate
100.0%
Calls
52
Avg Deal
--
Total Speaker Turns Needs Discovery Depth Score Rep Word Count Discovery Questions Count Customer Word Count
Playbook #3

Winning Playbook 3

Characterized by low call engagement score, low rep performance score, low personalization score

Close Rate
100.0%
Calls
26
Avg Deal
--
Call Engagement Score Rep Performance Score Personalization Score Follow Up Commitment Rep Confidence Score

Failure Modes

Most Common Reasons Deals Fail
Failure Mode Frequency % of Lost Deals Example Pattern
No Closing Attempt 1421
76.3%
Rep did not attempt to close the deal.
Technical Explanation Gap 1208
64.9%
Rep scored below 5/10 on technical explanation quality.
Shallow or No Discovery 1075
57.7%
Rep did not conduct meaningful needs discovery.
No Rapport Building 919
49.4%
Rep skipped rapport building and had poor opening quality.
Poor Objection Handling 282
15.1%
Rep faced objections but handled less than 30% successfully.
Unresolved Price Resistance 61
3.3%
Customer raised price objection and it was not handled effectively.