A
Call Intelligence
None with Vimal — Feb 11, 2026 14:14
Deal Lost
Cold
Call History
21 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
5.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Low Performance: Vimal
Vimal scored 0.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
21
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:10 (10s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
1
Rep Words / Customer Words
0 / 23
Rep Longest Monologue
0s
Customer Longest Monologue
10s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy / Inconvenient time
restroom aa restroom vandutta okay
|
time | Customer | No | Average |
Key Moments
100:04
Customer dismissal
Customer mentions being in the restroom, effectively ending the call immediately.
Resistance Signals
1
Immediate dismissal due to being busy
Topics Discussed
Timing
Availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer explains they are in the restroom. |
Call Transcript
Click to expand
Speaker 0
0.89s
Hello.
Speaker 0
2.29s
Haan sir, hello.
Speaker 0
4.55s
Sir sollunga, aa sir naan inge dhaan irukken sir, neenga nivedha solli, restroom aa restroom vandutta okay.