A
Customer None
Phone +919994019909
Rep Vimal
Team Sales
Date 2026-02-11 14:14
Duration 0:08
Source None

Call History

21 attempts
Total Attempts21
First CallFeb 11, 2026
Last CallFeb 26, 2026
Total Talk Time8.1 min
Other RepsNivitha, Nivitha, Nivitha, Nivitha, Nivitha
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Vimal

Vimal scored 2.0/10 on call with None. Review recommended.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 21
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness None
Brand Sentiment Neutral
Readiness to Buy Cold
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:08 (9s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 7 / 15
Rep Longest Monologue 3s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Moderate
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

2
00:00
Call Screening Prompt
The prospect has a screening service active, requiring the agent to state their purpose before connecting.
00:05
Agent Identification
Vimal identifies himself and the company (Aiwo) but the transcript ends immediately after.

Resistance Signals

1
Screening service/Gatekeeper

Topics Discussed

Introduction

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated or screening response.

Call Transcript

Click to expand
Source File +919994019909 11-2-2026, 2-14-28pm.mp3
Transcript +919994019909_11-2-2026,_2-14-28pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20796