A
Call Intelligence
Deeksha Bhaskar Reddy with Vimal — Feb 17, 2026 16:21
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
3.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
3.0/10
Active Alerts
3Low Performance: Vimal
Vimal scored 3.0/10 on call with Deeksha Bhaskar Reddy. Review recommended.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Deeksha Bhaskar Reddy. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Deeksha Bhaskar Reddy.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
25% into call
Pitch Approach
Price-first
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:41 (41s)
Primary Language
English
Secondary Language
Malayalam
Code Switching
Low
Total Speaker Turns
18
Rep Words / Customer Words
58 / 32
Rep Longest Monologue
5s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.5s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price
Oh okay I will get back to you.
|
price | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | 500000.00 | Other | 5-day or 7-day wellness program |
Key Moments
300:08
Immediate Price Request
Sets a transactional tone for the call, bypassing discovery.
00:28
Price Reveal (5 Lakhs)
The high price point without value context leads to immediate customer withdrawal.
00:38
The Brush-off
Customer ends the conversation abruptly.
Resistance Signals
2
Immediate price inquiry
Quick exit after price reveal
Topics Discussed
Pricing
Duration (5-7 days)
Occupancy (Single)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Directly asks for charges. |
| Price Reveal | 2 | neutral | Acknowledges the price but shows no further interest. |
| Closing | 3 | neutral | Quickly ends with 'I will get back to you'. |
Call Transcript
Click to expand
Speaker 0
1.11s
Hello.
Speaker 0
3.13s
Hello, this is Vimal from
Speaker 1
6.37s
Bye bye.
Speaker 0
7.41s
Amen.
Speaker 1
8.93s
Yes, I wanted to know the package charges, please.
Speaker 0
11.77s
The package adhe depends upon the customization completed.
Speaker 1
15.43s
Okay.
Speaker 0
15.73s
based upon our objectives and based upon availability whether five days, seven days.
Speaker 1
20.85s
Subscribe to our channel.
Speaker 0
21.31s
Okay.
Speaker 0
23.11s
Aa couple of singles.
Speaker 1
25.17s
Single single.
Speaker 0
26.45s
Single photo aanu.
Speaker 1
27.91s
Yes.
Speaker 0
28.79s
okay so it starts from five lakhs.
Speaker 1
31.53s
Palace for five days.
Speaker 0
33.93s
Yeah, 5 lakhs or 5. 4.5 also it can be. It depends.
Speaker 1
38.53s
Oh okay I will get back to you.
Speaker 0
40.43s
Okay.