A
Call Intelligence
None with Vimal — Feb 12, 2026 16:05
Deal Lost
Cold
Call History
2 attemptsRep Performance
6.0/10
Pitch Effectiveness
1.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Bilingual (Kannada/English)
Brand Awareness
High (Existing/Past Client)
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
follow_up
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
48% into call
Pitch Approach
Reference to past interaction/program.
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:18 (19s)
Primary Language
English
Secondary Language
Kannada
Code Switching
High
Total Speaker Turns
8
Rep Words / Customer Words
31 / 24
Rep Longest Monologue
3s
Customer Longest Monologue
2s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy / At a function
Okay I will call you at the function actually.
|
time/convenience | Customer | Yes | agreement/reschedule | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| unspecified program | Customer | -- | Neutral | Regarding the program which we initiated for seven years back. |
Key Moments
100:13
Customer mentions being at a function.
Ends the current sales opportunity and necessitates a reschedule.
Resistance Signals
1
Busy/At a function
Topics Discussed
Past Program
Callback Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and acknowledging the call. |
| Closing | 2 | neutral | Politely declining the conversation due to being at a function. |
Call Transcript
Click to expand
Speaker 0
0.47s
Hello.
Speaker 0
3.23s
ya ya hostel mein
Speaker 1
4.07s
Yaak pachchattu vaal. Meri good afternoon. Okay.
Speaker 0
7.33s
Okay. Ee gaadi?
Speaker 1
9.05s
regarding the program which we initiated for seven years back.
Speaker 0
9.61s
program which we initiated for seven years
Speaker 0
13.05s
Okay I will call you at the function actually.
Speaker 1
15.61s
Oh fine fine sir I will give a call back by tomorrow.