A
Call Intelligence
Vidyasagar Veesamsetty with Vimal — Feb 19, 2026 12:27
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
8.0/10
Pitch Effectiveness
7.0/10
Engagement
7.5/10
Conversion Probability
60.0%
Personalization
7.0/10
Technical Quality
8.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Start
41% into call
Pitch Approach
Educational/Consultative
Closing Attempt
Yes
Closing Technique
soft_close
Call Ending
other
Call Structure
Duration
4:38 (279s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
55
Rep Words / Customer Words
642 / 148
Rep Longest Monologue
61s
Customer Longest Monologue
14s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Process
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Information Overload
Okay Vimal I will go through the PDF and I will see how to talk to you okay.
|
process | Customer | Yes | agreement & alternative | Good |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | 650000.00 | Neutral | Rep explains the stay-in program in Chennai. |
| online/home collection service | Customer | -- | Interested | Offered as an alternative for Hyderabad-based clients. |
Key Moments
301:23
Price Disclosure
Rep quotes 6.5L; customer accepts this without negative reaction, indicating high lead quality.
03:00
Technical Pitch
Rep explains the 183-1 test and inflammation measurement.
04:03
Customer Interruption
Customer stops the pitch to review the PDF, signaling he has enough info for now.
Discovery Questions
2
Q1
where are you currently located?
Q2
it's for a single person or a couple?
Trust Signals
3
Sharing personal location
Confirming receipt of WhatsApp message
Agreeing to save the rep's number
Enthusiasm Signals
1
Asking for specific charges immediately
Resistance Signals
1
Cutting off the technical pitch to read the PDF instead
Confusion Signals
1
Unsure of where he saw the ad (LinkedIn vs IG)
Topics Discussed
Pricing
Leela Palace
183-1 Test
Longevity
Reverse Aging
Hyderabad vs Chennai
Home Sample Collection
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Asking what the program is about. |
| Middle | 2 | neutral | Asking about pricing and inclusions. |
| Closing | 3 | neutral | Wants to read the PDF before committing further. |
Call Transcript
Click to expand
Speaker 1
0.45s
Hello.
Speaker 0
1.87s
Hello.
Speaker 1
2.63s
Hello.
Speaker 0
3.61s
ya viman.
Speaker 1
4.61s
jaahaa.
Speaker 0
5.99s
ya vimal my name is vidyasagar you just sent a whatsapp message to me.
Speaker 1
9.79s
Yeah sir, very good morning.
Speaker 0
10.85s
Yeah. Good morning, please. Yeah. This uh what is this all about? I just saw in uh I think I saw in LinkedIn or some place, then I clicked it. So where where is this? This is in Chennai.
Speaker 1
21.29s
So we
Speaker 1
24.27s
ya it's based out of chennai. so where are you currently located?
Speaker 0
27.49s
aayam in hyderabad pille.
Speaker 1
28.75s
Hyderabad. Okay okay sir. So actually we are in pan India locations. It's based upon the services we can make it online also or if you are available for one day, two day, we do have a complete retreat program and everything. Based upon availability and body need. It will vary.
Speaker 0
44.01s
you link online.
Speaker 1
45.77s
Yes sir, online also available. So the sample part and everything we will come to your home and we will collect in initial stages. And if you are available for a day or at least you can spend five days or seven days, right? You can stay over here in Leela Palace. So our stays and all this experience together also we provide.
Speaker 0
63.93s
dis iz in neela palas.
Speaker 1
65.37s
ya in leela palace your face will be services will be from ibook.
Speaker 0
69.97s
okey.
Speaker 0
72.29s
and what are the charges like for seven days?
Speaker 1
75.31s
uh ya sir so seven days uh it's for a single person or a couple?
Speaker 0
79.67s
single layer.
Speaker 1
80.81s
a single person right? a six point five sir.
Speaker 0
84.19s
okay. so this this includes what?
Speaker 1
87.33s
It includes your food, stay, when it comes to uh airport pickup and drop, and apart from that, the complete services from IO. I can give a complete brief before that what we do and what all the services will be included in the seven days and how progressive we will be.
Speaker 1
103.81s
Yeah, that's it.
Speaker 1
104.67s
So you would have have shared a PDF in that clearly all the services would have been mentioned, but what I would like to highlight over here in this call is why iOS essential and what do we do in this sector?
Speaker 1
116.59s
and what sector it completely veils upon. So generally this wellness or retreat program has only one part covered like for example yoga therapy.
Speaker 1
126.69s
or any kind of physiotherapy or ayurvedic something like that. But what we are doing over here or in IO what we are focused upon is whatever we do it should be science driven, doctor guided and properly prescribed for diet also dietician everything we do have a proper person. Okay, separately allocated for you.
Speaker 1
146.41s
and avar agenda is towards longevity and reverse aging.
Speaker 1
151.23s
So when it comes to longitivity reverse aging, right? First we need to understand how our body is aging.
Speaker 1
158.13s
So when your body is aging, right? It depends upon various factors like, uh, where did we grow? What kind of foods did we have?
Speaker 1
165.53s
and what all things that we do in our early stages. Are we active person or not active person, multiple parameters, right? So to know the current body status, right? There are various tests and there are various therapies as well to reverse it.
Speaker 1
180.17s
Okay. So first to start up with what we do is we will be starting with a one eighty three one test. Okay. So in that from your head to toe the complete inflammation rate will be measured.
Speaker 1
191.63s
at present what is the inflammation rate of your body?
Speaker 1
194.39s
And what kind of damage has been made inside your body will be measured. With this data what we do is we get to know so what is the overall damage that happened in our current body. What all the parameters are fixable, what are the parameters are reversible, what all the parameter can't be reversible or fixed.
Speaker 1
212.93s
This is one of the parameter. So it comes to brain functions, liver functions, kidney functions, everything will be measured. For instance, we will be doing with with an advanced technology. So our detection will be in stage two.
Speaker 0
213.53s
Okay.
Speaker 1
225.21s
and stage one level not three or four. If you take any disease, uh usually people can focus only on stage three and stage four detection. Our thing will be in stage one and stage two detection very much early. We are completely into preventive care and wellness.
Speaker 1
241.53s
so once we come to know about this.
Speaker 0
243.03s
Okay Vimal I will go through the PDF and I will see how to talk to you okay.
Speaker 1
247.31s
um um. okay sir okay.
Speaker 0
249.07s
aayi vil kaastha PDF and vil kaal yu.
Speaker 1
251.37s
Okay sir, I can even connect you with my senior mentor who is a health mentor over here who is taking care of all these things. So a meet with him would be uh helpful for you more to understand. Sure sure, it's my pleasure also.
Speaker 0
261.75s
Sure, sure, it's my pleasure also. Let me go through the PDF and let me study in detail and call you.
Speaker 1
263.47s
See ya.
Speaker 1
267.17s
Sure sir completely. WhatsApp I have shared this is my number you can save my number.
Speaker 0
271.25s
Sure.
Speaker 1
271.83s
okay. I will get back to you by tomorrow morning sir. same thing.
Speaker 0
274.29s
Sure, sure, sure.
Speaker 1
276.09s
okay sir thank you.
Speaker 0
278.21s
Thank you.