A
Call Intelligence
Ram (Hungry HR Consulting) with Vimal — Feb 09, 2026 09:53
Deal Lost
Unknown
Call History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
6.0/10
Conversion Probability
0.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Ram (Hungry HR Consulting). Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Ram (Hungry HR Consulting).
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High (Partner)
Brand Sentiment
Neutral
Budget Sensitivity
N/A
Readiness to Buy
N/A
Decision Maker
Partner
Lead Type
b2b
Conversation Flow
Opening Type
inquiry_response
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
escalation
Call Structure
Duration
1:08 (68s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
22
Rep Words / Customer Words
68 / 104
Rep Longest Monologue
7s
Customer Longest Monologue
11s
Silence Gaps (>2s)
0 (max 1.5s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:24
Inquiry about Inside Sales opening
Identifies the purpose of the call as recruitment coordination.
00:57
Referral to Akash
Vimal provides the correct internal contact for the HR consultant to follow up with.
Trust Signals
1
Direct mention of internal staff names (Shailaja, Akash).
Confusion Signals
1
Uncertainty about who is handling the 'inside sales opening'.
Topics Discussed
Recruitment
Inside Sales Opening
Interview Scheduling
Internal Point of Contact
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Professional introduction. |
| Middle | 2 | neutral | Trying to find the right point of contact for the interview schedule. |
| Closing | 3 | positive | Received the name of the correct person to contact (Akash). |
Call Transcript
Click to expand
Speaker 1
0.33s
Hello, hello.
Speaker 0
2.89s
Ya good morning Vimal right?
Speaker 1
4.65s
Ya ya Vimal.
Speaker 0
6.41s
Aa Vimal naan Hungry HR Consulting Servicesla irundhu pesuren.
Speaker 1
10.77s
Sollunga.
Speaker 0
12.05s
Aa idhu vandhu Shailaja annaikku leave-nnaanga.
Speaker 1
16.01s
Aa okay Ram call pack panreengalaa theriyala.
Speaker 0
19.79s
Puriyala aama naan Ram dhaan pesuren.
Speaker 1
22.37s
Mm mm sollunga sollunga.
Speaker 0
24.47s
Idhu vandhu neenga sales andha inside sales opening-laam neenga paakkureengala yaar paakkureenga?
Speaker 1
29.01s
Naan illaenga vera yaaro paathuttu irukkaanga Ma'am vandhu thread-la irundhu naan irukken aana vera yaaro follow panna solli irukkaanga
Speaker 0
36.19s
Okay, adhu yaarunnu solla mudiyumaa? Aennaa innaikku neenga T Nagarla irukkeengala, enga irukkeenga?
Speaker 1
40.35s
Attend cheythirukkaanga.
Speaker 0
42.01s
Aa okay, innaikku moonu per varuvaanga interview-ukku sales-ukku, adhu yaarunnu mattum solla mudiyuma? Ena naanga follow pannanum, ena avanga leave-na vandhu naanga follow panni avangalukku idhu pannanum, adhukkaaga kekkuren.
Speaker 1
48.85s
Aavum.
Speaker 1
53.69s
Illa adhu
Speaker 0
54.83s
Illa adhu yaarukku theriyum Akashukku theriyuma illa.
Speaker 1
57.33s
Aakash call pannunga, Aakash theriyum, Aakashum oru acting head maadhiri thaan, Aakash connect panni kettu paarunga, Aakash maybe updates ellaam irukkalaam.
Speaker 0
64.95s
Okay okay fine okay
Speaker 1
66.61s
Potta.
Speaker 0
67.31s
Thank you.
Speaker 1
67.93s
Thank you.