A
Call Intelligence
Arun Bharathi with Vimal — Feb 04, 2026 15:18
Deal Lost
Warm
Lead Source
Meta AdsCall History
13 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
60.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Arun Bharathi. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Arun Bharathi.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
13
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
b2c
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Logistics/Scheduling
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:28 (29s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
51 / 3
Rep Longest Monologue
15s
Customer Longest Monologue
1s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Scheduling a meeting with a mentor. |
Key Moments
100:13
Agent identifies rescheduling need.
The core purpose of the call is to move the 8 PM meeting to 7:30 or 8:30 PM.
Topics Discussed
Scheduling
Mentor Availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting. |
Call Transcript
Click to expand
Speaker 1
0.01s
Call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
11.39s
I don't know.
Speaker 0
13.77s
Uh yeah Arun sir it's Vimal over here from IO. I connected regarding the meet which was supposed to schedule at 8 PM. There is no availability of the mentor at 8 PM currently. Can it be done by 7:30 or 8:30?