A
Call Intelligence
Arun Bharathi with Vimal — Feb 03, 2026 16:31
Deal Lost
Warm
Lead Source
Meta AdsCall History
13 attemptsRep Performance
6.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Arun Bharathi. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Arun Bharathi.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
13
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
b2c
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:22 (22s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
36 / 0
Rep Longest Monologue
10s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Introduction of the reason for the call. |
Key Moments
100:12
Agent identifies company and program.
Establishes the purpose of the call for the lead when they listen to the message.
Topics Discussed
Wellness Program
Retreat Program
Inquiry Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting only. |
Call Transcript
Click to expand
Speaker 1
0.01s
The call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
12.59s
Hello, this is Vimal Oyal from I O A I W O. I'm calling from wellness and red set program. From Chennai, you have enquired ma'am, so that's the reason I'm calling you.