A
Call Intelligence
Galeg with Vimal — Feb 13, 2026 13:51
Deal Lost
Warm
Call History
7 attemptsRep Performance
9.0/10
Pitch Effectiveness
8.0/10
Engagement
9.5/10
Conversion Probability
75.0%
Personalization
10.0/10
Technical Quality
8.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil/English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
warm_callback
Opening Quality
High
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
40% into call
Pitch Approach
Consultative/Alignment
Closing Attempt
Yes
Closing Technique
appointment_setting
Call Ending
other
Call Structure
Duration
3:02 (182s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
66
Rep Words / Customer Words
284 / 242
Rep Longest Monologue
18s
Customer Longest Monologue
12s
Silence Gaps (>2s)
1 (max 14.0s)
Interruptions
8
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| life os | Rep | -- | Positive | Discussed as a framework for health insights and management. |
Key Moments
300:44
Technical Rapport
Rep mentions working in prompt engineering, creating an immediate bond with the customer's specialty.
01:23
Validation of Curiosity
Rep compliments the customer's natural curiosity, deepening the emotional connection.
02:43
Appointment Confirmation
Specific time (Tuesday 3 PM) is locked in, moving the lead down the funnel.
Discovery Questions
2
Q1
neenga endha office-la work panreenga? (Which office do you work in?)
Q2
is it like who is gives me this this technical part and everything?
Trust Signals
3
Sharing personal career history
Validating rep's technical knowledge
Agreeing to a specific time for next steps
Enthusiasm Signals
2
Use of words like 'beautiful', 'awesome', 'nice stuff'
Active participation in technical side-talk
Topics Discussed
Career background
AI and Data Science
Prompt Engineering
Life OS
Tiger Analytics
Scheduling follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Discussing work background. |
| Middle | 2 | positive | Finding common ground in AI and technical interests. |
| Closing | 3 | very positive | Confirming the meeting and expressing shared goals. |
Call Transcript
Click to expand
Speaker 1
0.01s
scale as well.
Speaker 0
1.61s
beautiful.
Speaker 1
1.63s
neenga endha office-la work panreenga?
Speaker 0
5.89s
So I was working in this office called Motork.
Speaker 1
9.33s
Okay okay.
Speaker 0
10.25s
MOTORQ-nu gundila it's a startup. It's a very well known startup in US but not in India because their business is there.
Speaker 1
16.25s
Sari business.
Speaker 1
17.65s
Okay okay okay.
Speaker 0
18.27s
I quit Motork and I'm like doing my own freelancing work.
Speaker 1
24.35s
oke freelancing.
Speaker 0
25.79s
So AI and data science is my specialization.
Speaker 1
28.89s
Very good.
Speaker 0
29.75s
so we run a web dev studio called blitz.
Speaker 1
32.65s
oke oke.
Speaker 0
33.65s
so adhula indha co-founder and ya web dev, a i m l all of those things pannuvom.
Speaker 1
38.85s
I'm fine, very good. I I am kind of interested more into prompt engineering as well.
Speaker 0
44.09s
O appadiyaa?
Speaker 1
44.11s
O appadiya? Myself I am working in prompt. I mostly use cloud and integrated with replit and I will take doubts and everything.
Speaker 0
52.11s
o awesome. oke.
Speaker 1
52.97s
Okay. I keep it minimal. I don't want to keep it more complicated. Because one of the is also very good data scientist who is working in tiger analytics currently. Oh, tiger, beautiful, Dubai.
Speaker 0
57.15s
Right.
Speaker 0
61.79s
O tiger beautiful Dubai.
Speaker 1
63.85s
tiger all-in-one-la Chennai-la.
Speaker 0
65.31s
India awesome awesome.
Speaker 1
66.01s
sollunga virula. is it like who is gives me this this technical part and everything? i will check that as well.
Speaker 0
71.41s
I will take
Speaker 1
72.99s
Life OS-la sir last year thing I said you know in the team also I am having some insights to what to do or not to do and stuff.
Speaker 0
76.25s
Team
Speaker 0
81.05s
beautiful beautiful aha.
Speaker 0
83.47s
Awesome analysis. I mean this is uh nice because I don't I haven't yet met it's very rare to find people who are interested in you know these and with the curiosity that uh I mean the curiosity that I see in you is also something that is very natural it can't be trained or
Speaker 0
102.19s
You know, ippo iowa vena ninaichaa kooda they can't do it.
Speaker 1
102.81s
Aa ippo ippove ninaichaa kooda theriyum.
Speaker 1
105.69s
Adhaan adhaan. Unless you have it. Appo these things they are doing la. So it aligned with me. So I also become a partner for you.
Speaker 0
105.93s
Unless you have it.
Speaker 1
112.83s
gradually.
Speaker 0
113.05s
Okay.
Speaker 0
114.73s
Right. Ore oru second sir.
Speaker 1
116.31s
Aa yaadu.
Speaker 1
130.47s
cool down and coming.
Speaker 1
135.91s
Thank you.
Speaker 0
136.25s
oof, got some something lined up problem sir.
Speaker 1
140.79s
ya ya okay okay.
Speaker 0
141.57s
Aasam. This is your phone number.
Speaker 1
143.45s
ya ya this is my office phone number.
Speaker 0
146.53s
Okay.
Speaker 1
146.59s
okay. you can see that apart from that if any my personal contact also is charged. not an issue.
Speaker 0
150.47s
Okay sir, done, done, done, done. I mean this is beautiful because I think we are running towards the same goal only.
Speaker 1
155.87s
So
Speaker 0
156.27s
So nice stuff sir.
Speaker 1
158.43s
Yeah yeah.
Speaker 0
158.87s
And thank you so much for your time as well.
Speaker 1
161.67s
anytime it's my pleasure.
Speaker 0
163.25s
Perfect, so I'll we'll catch up sometime on Tuesday with your senior health person.
Speaker 1
169.37s
Yeah, sure. Book a meet for 3:00 p.m. You can connect by 3:00 p.m.
Speaker 0
169.77s
And
Speaker 0
172.35s
Perfect.
Speaker 0
173.91s
Done done.
Speaker 1
174.63s
oke oke
Speaker 0
175.43s
Perfect sir romba nandri. Thank you.
Speaker 1
177.61s
thank you so much.
Speaker 0
178.39s
Let's catch up sometime. See you.
Speaker 1
180.01s
Sure, but thank you.
Speaker 0
181.91s
Welcome.