A
Customer None
Phone +919940100007
Rep Vimal
Team Sales
Date 2026-02-16 17:53
Duration 0:25
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 16, 2026
Last CallFeb 16, 2026
Total Talk Time0.5 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
5.0/10

Active Alerts

1
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Unknown
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality Professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 40% into call
Pitch Approach Value-based
Closing Attempt Yes
Closing Technique direct_close
Call Ending information_sent

Call Structure

Duration 0:25 (26s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 54 / 41
Rep Longest Monologue 15s
Customer Longest Monologue 9s
Silence Gaps (>2s) 1 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 360 program Rep -- Other Introduction of the program to help with longevity and reverse aging.

Key Moments

1
00:10
Agent begins voicemail message
First point of contact attempt.

Topics Discussed

360 program Longevity Reverse aging

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919940100007 16-2-2026, 5-53-1pm.mp3
Transcript +919940100007_16-2-2026,_5-53-1pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20726