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Call Intelligence

Abhinav Mathew with Vimal — Feb 12, 2026 12:13

Deal Lost Warm
Customer Abhinav Mathew
Phone +919940099218
Rep Vimal
Team Sales
Date 2026-02-12 12:13
Duration 0:02
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 10, 2026
CityChennai
Interestjust_exploring_wellness_options
Ready to Investi_need_more_information

Call History

2 attempts
Total Attempts2
First CallFeb 10, 2026
Last CallFeb 12, 2026
Total Talk Time0.0 min
Rep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
0.0/10
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Abhinav Mathew. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Abhinav Mathew.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with Abhinav Mathew. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Likely
Lead Type other
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality Failed
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:02 (2s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 8
Rep Longest Monologue 0s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
Call immediately hits a voicemail system, resulting in no sales conversation.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919940099218 12-2-2026, 12-13-57pm.mp3
Transcript +919940099218_12-2-2026,_12-13-57pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20725