A
Call Intelligence
Dhimant Mehta with Vimal — Feb 21, 2026 10:42
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
6.5/10
Pitch Effectiveness
5.0/10
Engagement
5.0/10
Conversion Probability
30.0%
Personalization
4.0/10
Technical Quality
5.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Dhimant Mehta. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Gujarati
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Start
21% into call
Pitch Approach
Feature-based
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:54 (114s)
Primary Language
English
Secondary Language
Hindi/Gujarati (Inferred from location)
Code Switching
Low
Total Speaker Turns
28
Rep Words / Customer Words
168 / 84
Rep Longest Monologue
19s
Customer Longest Monologue
7s
Silence Gaps (>2s)
2 (max 3.0s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Location/Distance
do you have your center here in rajkot?
|
logistics | Customer | Yes | transparency + value add | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | -- | Interested | Main offering discussed for age reversing and longevity. |
Key Moments
200:43
Location Clarification
Customer realizes the service is not local to Rajkot, which is a potential friction point.
01:28
Request for WhatsApp
Customer shifts the conversation from synchronous to asynchronous, indicating he is not ready to commit on the call.
Discovery Questions
2
Q1
What's your current health status sir?
Q2
What's your current age?
Resistance Signals
3
first listen me
do you have your center here in rajkot?
I will go through it then I will contact you
Confusion Signals
1
So how aai hev tu aproch yu
Topics Discussed
7-day health vacation
Age reversing
Longevity
Diagnostics
Leela Palace Chennai
WhatsApp follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct and business-like. |
| Discovery/Pitch | 2 | neutral | Interrupts to ask about location and insists on listening first. |
| Closing | 3 | neutral | Agrees to review WhatsApp details. |
Call Transcript
Click to expand
Speaker 0
0.99s
hello.
Speaker 0
2.45s
Hello.
Speaker 0
3.91s
halo, main speaking with diman mehta.
Speaker 0
8.03s
very good morning to you all. This is Vimal over here from IO Health.
Speaker 0
12.35s
We are enquired for a seven days health vacation program with us.
Speaker 1
18.69s
tell me about the program first then I will decide whether it is useful for me or not.
Speaker 0
25.63s
Yeah sir. So this program is a complete seven day reset towards age reversing and longevity. We cover various parameters in this program based upon your body and the body type. From a head to toe we will be doing the diagnostics. So what's your current health status sir? So what's your current age?
Speaker 1
43.89s
you have your center here in rajkot first listen me. i am staying in rajkot in gujarat state.
Speaker 0
49.77s
indeed.
Speaker 1
51.61s
do you have your center here in rajkot?
Speaker 0
54.41s
oke it's in chennai.
Speaker 0
60.09s
hello.
Speaker 1
62.29s
yes.
Speaker 0
62.95s
ya sir, the center is in chennai.
Speaker 1
65.83s
in chennai.
Speaker 0
66.89s
yes.
Speaker 1
68.57s
So how
Speaker 1
71.31s
aai hev tu aproch yu.
Speaker 0
73.99s
Yeah sir. So it's a seven days plan. Your stay will be in Lila Palace, Chennai.
Speaker 1
77.11s
setting or everything. sorry.
Speaker 0
80.65s
its a seven days plan. your stay will be in leela palace chennai. and the services will be from i o.
Speaker 1
88.83s
first you send me all these detail in whatsapp.
Speaker 1
94.35s
Okay, what type of treatment or what type of testing or what services you are providing during these seven days?
Speaker 0
100.43s
shared over in whatsapp and over your mail. if you want i can reshare it.
Speaker 1
107.07s
ven ven did yu send?
Speaker 0
108.87s
Estherator sir.
Speaker 1
111.13s
So I will go through it then I will contact you.
Speaker 0
113.11s
Okay. Okay sir.