A
Call Intelligence
rohit with Vimal — Feb 14, 2026 16:37
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with rohit. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with rohit.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:07 (7s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
2
Rep Words / Customer Words
20 / 0
Rep Longest Monologue
6s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy/Not a good time
ek thodi der mein call karenge khali
|
time | Customer | Yes | agreement | Good |
Key Moments
200:01
Identification
Confirmed the lead's identity as Rohit.
00:05
Reschedule Request
Customer indicated they are busy and requested a callback, ending the current attempt.
Resistance Signals
1
Time constraint (request to call back)
Topics Discussed
Identity confirmation
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Brief acknowledgement. |
Call Transcript
Click to expand
Speaker 0
0.99s
Hello.
Speaker 0
1.77s
Haan, haan, hello, I am speaking with Rohit. Haan sir, ek thodi der mein call karenge khali. Haan, achha.