A
Call Intelligence
None with Vimal — Jan 26, 2026 11:57
Deal Lost
Warm
Call History
8 attemptsRep Performance
7.5/10
Pitch Effectiveness
8.0/10
Engagement
9.0/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
8
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Telugu
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
High
Readiness to Buy
Warm
Decision Maker
Solo
Lead Type
inbound
Conversation Flow
Opening Type
inquiry_response
Opening Quality
High
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
10% into call
Pitch Approach
Value-based with luxury anchoring
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
3:04 (185s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
56
Rep Words / Customer Words
284 / 231
Rep Longest Monologue
16s
Customer Longest Monologue
10s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price / Concession
you don't give any concession for new things.
|
price | Customer | Yes | customization pivot | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | 445000.00 | Price_Sensitive | Customer specifically requested a 5-day duration. |
Key Moments
400:42
Price Disclosure
Rep anchors the price at 4.45 Lakhs, setting the premium tone.
01:36
Founder Name Drop
Customer mentions meeting Shivashankar, significantly increasing trust and lead quality.
02:03
Negotiation Opening
Rep opens the door for 'small negotiation' to keep the lead engaged.
02:51
Appointment Fixed
Specific time (12:30) agreed upon for the next step.
Discovery Questions
2
Q1
what kind of services are you looking for a permanent stay or from your location are you ready to relocate to chennai?
Q2
I'm looking for yourself or a couple sir you are here?
Trust Signals
2
Mentioning personal meeting with Founder Shivashankar
Sharing travel schedule
Enthusiasm Signals
2
I can come to Chennai
We can fix this thing
Resistance Signals
2
Directly asking for concession
Questioning why negotiation is 'small'
Topics Discussed
Pricing
Accommodation
Duration
Founder Connection
Logistics
Negotiation
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct and business-like. |
| Price Reveal | 2 | neutral | Questioned the high cost and asked for discounts. |
| Rapport Building | 3 | positive | Became friendly when mentioning the founder. |
| Closing | 4 | neutral | Agreed to a specific follow-up time. |
Call Transcript
Click to expand
Speaker 0
0.65s
Hello.
Speaker 1
2.05s
yes sir. how much you charge your services?
Speaker 0
4.91s
services charge depends upon the requirements sir. so what kind of services are you looking for a permanent stay or from your location are you ready to relocate to chennai?
Speaker 1
14.87s
chennai i can i can come to but how many days i need
Speaker 0
16.67s
How many
Speaker 0
18.07s
yeah sir. So our batch starts from five days, seven days, nine days. Based upon the retreat and the wellness, you are into
Speaker 1
23.99s
so I am into basically I am a sports sports medicine person.
Speaker 0
25.19s
Okay.
Speaker 0
30.27s
Okay. So wanted to
Speaker 1
30.69s
so wanted to go for ya so wanted to go for five days so what will be the charges and everything?
Speaker 0
36.37s
I'm looking for yourself or a couple sir you are here.
Speaker 1
38.73s
I'm only for looking for myself.
Speaker 0
42.19s
my yourself alone. So it's around four point four lakh sir.
Speaker 1
46.29s
4.4 lakh and accommodation and accommodation is
Speaker 0
48.85s
accommodation is in five star hotel sir. leela palace will be accommodation and all the services, transportation, chennai pickup from everything we will be doing it out.
Speaker 1
58.31s
okay. aidu naalugu point aidu lakh choosadu.
Speaker 0
59.45s
4.
Speaker 0
60.89s
ya ya 4.45. ya.
Speaker 1
63.23s
four point four five. you don't give any concession for new things.
Speaker 0
67.91s
Uh yeah so we do give concession and it can be customized also. So it is the price for the fixed plan which I said to you right now. Okay. I can even schedule a meet with the senior most person over here. So he will be explaining more about what is the things that we'll be doing in this value.
Speaker 0
83.77s
okay. so it's a complete end to end service from body everything we are doing.
Speaker 1
84.39s
So it's complete.
Speaker 1
85.23s
to end service.
Speaker 1
86.89s
Bye bye.
Speaker 1
87.87s
That's fine. That's fine. Yes, great. Because I know sir, already I your founder person, I just forgot the name.
Speaker 0
96.31s
ya shiva shivashankar sir. ya.
Speaker 1
98.15s
shivashankar sir. I met him at uh even you can ask him also.
Speaker 0
103.43s
Okay.
Speaker 1
104.59s
I met him Mumbai in Ghazali, Shefi's office.
Speaker 0
107.35s
36,000
Speaker 0
108.65s
Okay okay.
Speaker 1
108.85s
Okay okay.
Speaker 0
110.47s
oke oke.
Speaker 1
110.53s
so i am busy for next two to four days.
Speaker 0
114.49s
Okay.
Speaker 1
114.93s
So I'm regretting and I'm going back to Mumbai maybe day after tomorrow. So that day I'll be free so we can have a word and we can fix this thing. Right?
Speaker 0
123.85s
Yeah, pricing, yeah, we can we can have small negotiation pricing. Okay.
Speaker 1
128.95s
Okay.
Speaker 1
130.27s
Why why small negotiation? It should be right na? You should give me the right this thing.
Speaker 0
136.79s
No, uh four point four five is the right thing. Okay. Since you said like the pricing you want to know more about, right? Based upon the customization, the pricing also will vary, I'm saying.
Speaker 1
144.19s
Vanakkam
Speaker 1
147.79s
that's fine, that's fine. so allow me one or two days. so maybe day after tomorrow we can have a word.
Speaker 0
153.51s
Okay.
Speaker 1
153.59s
Okay. So just WhatsApp me everything according to that we can plan, okay? Yeah, sure.
Speaker 0
156.81s
Yeah, sure. I will be sharing you a seven day plan, okay, and the voucher. You can go through it. It's almost all the service has covered in it. And if you have any doubts, you can reach out to me. In the meantime, yeah, what I do is I'll schedule a meet for day after tomorrow.
Speaker 0
171.31s
okay. arund twelv tharti. is it fine?
Speaker 1
175.47s
Ha same type yes right. Ya 1230 it will be available.
Speaker 0
176.67s
Ya 12:30 will be available right? Ya okay.
Speaker 1
178.79s
Okay.
Speaker 0
180.37s
Okay out. Out. Thank you. Have a good day.
Speaker 1
183.59s
ya ya same to you same to you.