A
Call Intelligence
Sandeip Agarrwal with Vimal — Feb 04, 2026 17:40
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
20.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
4Low Performance: Vimal
Vimal scored 1.0/10 on call with Sandeip Agarrwal. Review recommended.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Sandeip Agarrwal. Coaching opportunity.
Poor Objection Handling: Vimal
Vimal handled only 0% of 2 objections on call with Sandeip Agarrwal.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sandeip Agarrwal.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
other
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:10 (11s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
6
Rep Words / Customer Words
6 / 11
Rep Longest Monologue
3s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
2
Handled Successfully
0
Handling Rate
0%
Dominant Category
Time
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy
I I'm busy.
|
time | Customer | No | none | Poor |
|
Technical/Audio issue
I I do can't hear you.
|
technical | Customer | No | none | Poor |
Key Moments
100:08
Customer dismissal
Customer shuts down the call citing being busy and poor audio, ending the sales opportunity for this session.
Resistance Signals
2
I'm busy
I can't hear you
Confusion Signals
1
can't hear you
Topics Discussed
Introduction
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Initial greeting. |
| Termination | 2 | neutral | Customer states they are busy and cannot hear the rep. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
0.97s
hello.
Speaker 0
2.81s
sandip vimal o ya samayi vo.
Speaker 1
5.93s
from
Speaker 0
6.75s
ai hoop.
Speaker 1
8.25s
I I'm busy. I I do can't hear you.