A
Call Intelligence
Sandeip Agarrwal with Vimal — Jan 26, 2026 15:55
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
1.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
2.0/10
Technical Quality
1.0/10
Active Alerts
4Poor Objection Handling: Vimal
Vimal handled only 0% of 2 objections on call with Sandeip Agarrwal.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sandeip Agarrwal.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Sandeip Agarrwal. Coaching opportunity.
Low Performance: Vimal
Vimal scored 1.0/10 on call with Sandeip Agarrwal. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
High
Brand Sentiment
Negative
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
b2c
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
25% into call
Pitch Approach
Reactive/Price-first
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:24 (85s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Moderate
Total Speaker Turns
22
Rep Words / Customer Words
82 / 148
Rep Longest Monologue
5s
Customer Longest Monologue
19s
Silence Gaps (>2s)
1 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price
Why why is it $7,000? ... I'm just asking why it is so expensive there has to be some pinnacle reason.
|
price | Customer | No | repetition | Poor |
|
Call Quality/Distortion
ek to aap log ki jab phone aata hai kisi ki bhi voice distortion itni bhayankar hoti hai
|
technical | Customer | No | ignored | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | 588000.00 | Negative | Customer asks if it is biohacking and mentions the $7,000 price tag. |
Key Moments
300:32
Price Justification Failure
Rep fails to explain the $7,000 cost, leading to customer frustration.
00:38
Hindi Outburst
Customer expresses extreme annoyance at call quality and the rep's approach.
01:12
Boundary Setting
Customer explicitly forbids future calls without permission, effectively killing the phone sales channel.
Resistance Signals
4
Voice distortion complaints
Repetitive answer complaints
Demand for email-only communication
Explicit instruction not to call without permission
Confusion Signals
1
Questioning why the program is $7,000
Topics Discussed
Biohacking
Pricing
Call Quality
Communication Preferences
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | States he is busy but asks who is calling. |
| Price Discussion | 2 | negative | Frustrated by the rep's inability to explain the $7,000 value. |
| Closing | 3 | negative | Demands no more calls without permission and hangs up. |
Call Transcript
Click to expand
Speaker 0
0.09s
Hello.
Speaker 1
0.49s
halo, ai am speaking with sandeep agarwal.
Speaker 0
2.09s
Ma'am busy hoon, kaun bol rahe hain?
Speaker 1
4.41s
This is Vimal over here from IO. I have filled the form recently for health patients.
Speaker 0
8.33s
from
Speaker 1
9.43s
Io.
Speaker 0
9.73s
Go slowly. Can you transfer me your full form?
Speaker 1
14.33s
a i w. i o wellness center. and preventive care sir.
Speaker 0
20.67s
A I W is it biohacking?
Speaker 1
22.49s
Yeah yeah for biohacking. Yeah seven days.
Speaker 0
23.21s
Ya ya buffer bio hacking.
Speaker 0
25.41s
Yeah, seven days, six, seven thousand dollars.
Speaker 1
27.29s
Yeah, 7000 dollars. Yeah, yeah, 7000 dollars.
Speaker 0
29.75s
Why why is it $7,000?
Speaker 1
32.53s
It's a program pricing sir. White 7000 dollar means it's a price.
Speaker 1
36.67s
Program.
Speaker 0
38.53s
ek to aap log ki jab phone aata hai kisi ki bhi voice distortion itni bhayankar hoti hai pata nahi aap log kaise to phone karte hain aur kahan se phone karte hain. why this program is seven thousand dollars?
Speaker 1
49.23s
Yeah, it's completely bio hacking program.
Speaker 0
53.61s
Don't don't repeat these things sir I don't have time much time for you like this. Don't repeat things which I already know. I'm just asking why it is so expensive there has to be some pinnacle reason. Have you sent me any email WhatsApp text messages video links and everything. I need to I need time to study.
Speaker 0
72.89s
filling form is not uh going to make me ready to talk to you, okay? And without my permission you you will not call me. First uh communicate with me on email. Thank you.
Speaker 1
78.31s
Without
Speaker 1
83.91s
Okay, thank you.