A
Call Intelligence
Sripal Pandia with Vimal — Feb 13, 2026 11:12
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
1.0/10
Conversion Probability
30.0%
Personalization
4.0/10
Technical Quality
7.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sripal Pandia.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Sripal Pandia. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
5% into call
Pitch Approach
Feature-heavy
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
1:38 (98s)
Primary Language
English
Code Switching
None
Total Speaker Turns
10
Rep Words / Customer Words
168 / 42
Rep Longest Monologue
30s
Customer Longest Monologue
7s
Silence Gaps (>2s)
1 (max 23.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Main offering described as a health optimization retreat. |
Key Moments
300:05
Introduction and Context Setting
Rep establishes why he is calling, linking it to the Facebook lead form.
00:50
Voicemail Confirmation
The system confirms the person is unavailable, prompting the rep to leave a detailed message.
01:10
Feature Listing
Rep lists specific medical tests included in the program to build value.
Topics Discussed
7-day longevity program
Advanced diagnostics
Cardiovascular risk scoring
Metabolic profiling
Biological age testing
Health optimization
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Automated voicemail system; no human interaction from customer side. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hi, if you record your name and reason for calling, I'll see if this person is available.
Speaker 1
1.07s
your name
Speaker 1
5.67s
Hi, this is Vimal from IO Health Station. You have recently shown interest in our seven days pre-membrane longevity program in India. So I just wanted to personally connect with you. We are providing longevity health program based in Chennai that combines advanced diagnostics with personalized medical optimization.
Speaker 1
23.71s
And structured plan where we will be focusing upon.
Speaker 0
26.03s
Thanks. Please stay on the line.
Speaker 0
50.01s
I'm sorry, this person is not available. If you would like to leave an additional message, please reply after the tone.
Speaker 1
57.93s
yeah sir coming back my name is Vimal. I we offer a complete structure health optimization retreat program which include cardiovascular risk scoring, metabolic profiling, body composition analysis and biological age testing and then we build a complete personalized health optimized plan around your results and it is designed for people who want clarity about their long-term health before problem appear. I would really value a short 10 minute conversation to understand what you
Speaker 1
87.93s
want to explore this.
Speaker 1
90.99s
You can call me back at your convenience or avala again
Speaker 1
94.49s
reconnect later today. Looking forward to speaking with you sir. Thank you.