A
Call Intelligence
Rohit jain with Vimal — Feb 12, 2026 15:09
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
2.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Rohit jain.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Rohit jain. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral/Dismissive
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
10% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:01 (61s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
88 / 18
Rep Longest Monologue
17s
Customer Longest Monologue
2s
Silence Gaps (>2s)
1 (max 20.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Disinterest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not interested/Wrong time
No no madam no no sorry sorry.
|
disinterest | Customer | No | none | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Negative | Initial pitch and reason for calling. |
Key Moments
200:53
Agent re-introduces himself after a long silence/connection gap.
The point where the customer actually engages but immediately decides to exit.
00:59
Customer rejection.
The call ends abruptly with a 'No no' from the customer.
Resistance Signals
2
Immediate verbal rejection
Interruption of the pitch
Confusion Signals
1
Customer calls the male agent 'madam' in a hurried rejection.
Topics Discussed
7-day premium health program
Chennai location
Advanced diagnostics
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answers and asks 'Who's this?' |
| Pitch | 2 | negative | Customer immediately shuts down the conversation. |
Call Transcript
Click to expand
Speaker 1
0.09s
If you record your name and reason for calling, I'll see if this person is available.
Speaker 1
6.45s
Yeah Rohit, this is Jemal calling from IO Health Station. You have recently shown interest in our seven days premium health and longevity program in India. So I just wanted to personally connect. We are a preventive longevity health program based in Chennai that combines advanced diagnostics.
Speaker 1
23.99s
with personalized medical optimization and a structured health optimization. Please stay on the line.
Speaker 0
26.65s
Thanks, Vima. Please stay with us.
Speaker 0
49.01s
hello.
Speaker 1
49.89s
Hello
Speaker 1
50.19s
hello. ha rohit.
Speaker 0
50.95s
Hmm.
Speaker 0
52.69s
Who's this?
Speaker 1
53.47s
This is Vimal calling from IO Health Station. He have recently shown interest in our seven days premium health and longevity for .
Speaker 0
59.67s
No no madam no no sorry sorry.