A
Call Intelligence
Archana Das with Vimal — Feb 18, 2026 15:55
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
9.0/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
60.0%
Personalization
7.0/10
Technical Quality
9.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Archana Das. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Moderate
Readiness to Buy
Warm
Decision Maker
Joint
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
3
Pitch Start
10% into call
Pitch Approach
Technical/Educational
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
11:22 (683s)
Primary Language
English
Secondary Language
Kannada
Code Switching
Low
Total Speaker Turns
115
Rep Words / Customer Words
1422 / 218
Rep Longest Monologue
145s
Customer Longest Monologue
10s
Silence Gaps (>2s)
4 (max 3.5s)
Interruptions
6
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Complexity
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Information Overload
too many things you tell I will not be able to keep everything in mind.
|
complexity | Customer | Yes | empathy + alternative channel | Excellent |
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | 600000.00 | Neutral | Main retreat package at Leela Palace Chennai |
| healthcation program | Rep | 400000.00 | Neutral | Shorter duration option |
| healthcation program | Rep | 1050000.00 | Neutral | Package for two people |
Key Moments
400:43
Price Reveal
Sets the high-ticket anchor (4-6 Lakhs) early.
02:37
Biomarker Deep Dive
Establishes high technical authority for the brand.
06:30
Customer Overload
Customer asks for a PDF because the verbal explanation is too dense.
08:00
Bryan Johnson Mention
Customer shows high awareness of the longevity space.
Discovery Questions
3
Q1
You're looking for yourself or your parents?
Q2
What's the age?
Q3
So what do you do in this?
Trust Signals
3
Sharing exact age (43)
Asking for PDF to study details
Mentioning husband's involvement
Enthusiasm Signals
2
Asking 'So what do you do in this?'
Referencing Bryan Johnson
Resistance Signals
2
Information overload ('too many things you tell')
Deferring decision to husband
Confusion Signals
1
Overwhelmed by the list of 183 biomarkers
Topics Discussed
Reverse Aging
Biomarkers
Epigenetics
Leela Palace
Metabolism
Gene Testing
11 Pillars of Wellness
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite but brief. |
| Discovery/Pitch | 2 | neutral | Asks clarifying questions about the process and Bryan Johnson. |
| Closing | 3 | positive | Agrees to review documents and involve husband. |
Call Transcript
Click to expand
Speaker 1
0.45s
Hello
Speaker 0
1.67s
halo.
Speaker 1
2.79s
Yeah.
Speaker 0
3.07s
Speaking to Archana Das? Yes. Yeah, very good evening. This is Vimal over here from Myvo.
Speaker 0
10.59s
Yeah, I'm calling from wellness center and retin program ma'am. Your NPA for seven days plan that
Speaker 0
16.41s
we are providing over here in Chennai. Your stays will be in Leela Palace and the retreat and the program will be taken care of IO.
Speaker 1
23.69s
Okay.
Speaker 0
24.71s
Yeah, ma'am. So you're looking for yourself or your parents or like, yeah.
Speaker 0
30.17s
for yourself.
Speaker 1
30.77s
common charge.
Speaker 0
33.53s
Ma'am it depends upon the customization ma'am depends upon your body. So you are looking for seven days five days depends upon your time as well.
Speaker 1
42.45s
Okay.
Speaker 0
43.33s
The price range would be somewhere between 4 lakhs to 6 lakh.
Speaker 1
48.95s
Okay.
Speaker 0
49.49s
Pace
Speaker 0
51.15s
five days to seven days. six point six six point five. individual couple if you're looking for it's ten point five for a couple seven days.
Speaker 1
56.67s
Okay.
Speaker 0
62.13s
5 days 7.49.
Speaker 0
64.89s
7.5 almost.
Speaker 1
66.97s
Okay okay.
Speaker 1
68.65s
So what do you do in this?
Speaker 0
70.37s
oh yeah ma'am so your sleep will be in leela palace. okay. we will completely underscreen your body.
Speaker 1
73.47s
Okay.
Speaker 0
75.83s
So based upon your body and body type and we will be customizing the diet and we will be having the services. So services means I included which I'm saying is around forty plus services we are doing over here.
Speaker 1
76.11s
Base upon
Speaker 0
87.67s
in a holistic manner. Okay.
Speaker 1
87.81s
Holistic
Speaker 0
89.51s
So once you come over here to Chennai, everything is taken care of us. So we will be providing all the parameters and all the things that we do over here. And uh like the seven days, right? We'll be having a small itinerary.
Speaker 0
102.75s
With the itinerary we will be doing all these plans. So it's completely based upon the reverse aging and longevity pathway.
Speaker 1
110.67s
Okay.
Speaker 0
111.25s
Okay. So when it comes to like reverse aging and longevity, right? It's an excellent question. So currently, what's the age?
Speaker 1
119.05s
43.
Speaker 0
120.59s
forty three. so your age is forty three.
Speaker 0
123.35s
it's a calendar age, right? similarly you'll be having a biological age.
Speaker 1
128.35s
Okay.
Speaker 0
128.91s
Okay. So we will be finding out exactly at what age are you phasing out. Okay. And currently what is your body status from your head to toe. One second. Yeah, okay.
Speaker 1
138.03s
One second. Yeah, okay.
Speaker 0
142.05s
Yes.
Speaker 0
143.81s
student
Speaker 1
145.59s
Okay.
Speaker 1
147.05s
Aa adu avarige explain maadi. Maadi naanu explain cheyyabeku. Reference induction na? 20 20. Okay. Ya ya please continue.
Speaker 0
157.57s
aa yaa maam. so first we will be having a one eighty three biomarkers testing. so this one eighty three biomarkers right from your head to toe you will be having all your
Speaker 0
167.99s
vitamins, like vitamins which are things B1, B2, B3, B5, 6, 7, 9, 12, all those things tested and steroid panels in that 14 biomarkers, tumor six biomarkers, electrolytes, trace minerals, pancreas profile, elements and along with that we will be focusing more towards longevity. So the stage one, stage two testing will be done. So usually the testing which we take but normally it covers only stage three and four.
Speaker 0
195.27s
So since we want to know the early stages and detection, right? We'll be focusing more upon a preventive care.
Speaker 0
200.71s
and the wellness retreat program.
Speaker 0
202.77s
So diabetic profile, thyroid profile, cardiac risk markers will be completing. Complete hemogram will be doing liver profile, iron deficiency and kidney profile, artery arrears, lipid profile.
Speaker 0
214.63s
complete urine analysis also we'll be doing. So all together it will be around 183 biomarkers which is used. It will help us to know the exact inflammation rate at currently what's happening inside your body.
Speaker 0
226.35s
So outside your skin if you're having any inflammation, you will be knowing that, right ma'am? For example, if you're getting any hurt, you know like how fast the wound heals. But inside your body if something is wrong or something is not good, right? We don't know much often. We get to know only via stools or food and everything. Everything is monitor and test over here. So this is the first step towards diagnostics which we are doing and followed by that we will be having a complete ECG.
Speaker 1
252.25s
Ya
Speaker 0
252.25s
Yeah, coronary heart disease, cardiomyopathy and heart attack, everything can be tracked over here currently what state it is. And with the ECG we'll be having complete idea and we'll be doing the echo scan as well, which will be giving us
Speaker 0
264.55s
3D insight of your heart currently what's happening over here. Along with this you'll be having ultrasound screening of abdomen and pelvis. You'll be having TTC AC score. So usually if we eat some calcium rich food, right? So the calcium will be depositing to your bones you're thinking, not only to our bones, sometimes if it is excess or if the process is not done properly, right? Though calcium will be
Speaker 0
288.21s
deposited in our heart, our heart valves basically. It's only called as CTCAC. So in this we will be checking upon the heart valves as well. So how it is done and everything. Along with that we will be having a chest X-ray which gives complete health report about heart, lungs, chest.
Speaker 1
298.43s
along with the
Speaker 0
306.53s
and clarity and confidence are better health outcomes ma'am. So we'll be having a clear idea and knowledge. So what's happening in the chest area. And if we focus upon metabolism. So your metabolism is different, mine is different, right? So if you eat two dosas, you might take like one hour, two hour. For me it might take four hour, five hour to digest.
Speaker 1
306.73s
Hello.
Speaker 0
326.57s
At the same time, so is the food being digested properly?
Speaker 0
330.57s
And what is your metabolic rate? Because as I mentioned ma'am, along with your aging, along with your physical activity level, stress level, everything has a direct effect on your metabolism rate.
Speaker 0
343.05s
Okay. So we'll be focusing upon TMT. What is TMT? Treadmill test. So in this treadmill test, you will be given markers. You will be having this stress test given to you. You're supposed to walk.
Speaker 0
355.65s
Once you walk, right, you'll be focusing upon your heart rate, blood pressure, overall endurance during that exercise.
Speaker 0
362.35s
in sense like when you're walking, what is the rate of the metabolic resting? And along with this you'll be having RMR. What is RMR is rest body metabolism. So in this when your body is in rest, right, it will burn some calories. So what is the percentage currently what it is, whether it is good or bad, whether how can we improve them?
Speaker 0
382.87s
along with this, next we will be having a gene test. Gene test completely covers the entire pattern around like 600.
Speaker 1
382.93s
along with the
Speaker 1
389.89s
all of this uh on a p d f or something so that I'll just go through slowly because too many things you tell I will not be able to keep everything in mind.
Speaker 0
398.89s
understand, I completely understand. I have already shared the Oya mail yesterday and WhatsApp also from this number. I have shared my message. Once you see
Speaker 1
407.11s
WhatsApp WhatsApp or mail.
Speaker 0
409.29s
Both both I have shared. Once you save my number only my message might reach you out. Okay okay. My name is Vimal ma'am.
Speaker 1
413.61s
Okay okay.
Speaker 0
415.97s
So I'm a mentor over here. Yeah.
Speaker 0
418.63s
So I'm handling the clients and helping them out. There are multiple services I'm saying, no? So our ultimate agenda in these services are, right? To improve your life quality. At the same time, when you're aging, right, the facing should be proper.
Speaker 1
423.91s
Overall
Speaker 0
432.99s
So in your 60s or 70s, right, you should feel like you are 40s.
Speaker 0
437.89s
And our current CEO is doing that.
Speaker 1
439.95s
I feel like 20s is it.
Speaker 0
443.27s
yeah yeah ma'am I couldn't say that no ma'am. So currently you are in 40s. Okay. you can look like 20s and all those things. But body what's the current status I don't know. Okay. Without that I couldn't promise. At the same time why I'm saying this it's a long term process.
Speaker 0
457.85s
If you start now, year by year we can slowly go back in terms of aging. So how are we doing that is in the cell level, cell and molecular level what we are doing is, so what is the current pattern of the metabolic rate? So what is the current pattern of your cell aging? Everything is identified with epigenetic where we partner with True Diagnostics, it's a laboratory in USA.
Speaker 0
480.89s
aa haadi ee report brain jonesan naa?
Speaker 1
481.07s
Okay.
Speaker 1
483.31s
Ya.
Speaker 0
484.23s
Yeah, Brian Johnson initially was a lab partner with True Diagnostics. So all his testing and everything was done with True Diagnostics. Now currently he started his own company.
Speaker 1
495.49s
Okay.
Speaker 0
496.01s
So epigenetic that's a test which will exactly help us to know about your organs facing. But what phase your organ is working, your organ is aging. Currently what is the age of your organ we can find it out exactly.
Speaker 1
502.43s
But
Speaker 0
510.85s
So all the things which we are doing over here, we have a doctor, we have dietician, and we have the certified people who is well versed in these domain. And then anti-aging and all those things and longevity. Our founder is Shivashankaran sir, he is a founder of Aircel. I think you know about the company, right? Aircel. Yeah.
Speaker 0
529.31s
Yeah, his age is 69. Currently he is aging in the speed of 50.
Speaker 1
529.35s
Hello.
Speaker 0
535.85s
Yeah. And all your results and everything will be in the Regenerative Olympics. There is a online website. In that you can directly check your aging phase also. Brain Johnson is two years behind us. If I am 30, his age is 28.
Speaker 0
550.13s
in the two faces slowly facing.
Speaker 1
552.89s
Okay.
Speaker 0
554.63s
So this is something which we do and holistically what we do is that apart from the parameter, we completely focus upon Indian diet and Indian palette, at the same time Indian persons, what all we need to focus upon.
Speaker 0
568.97s
what all went wrong because based upon multiple things ma'am the food the place where we stay everything affects our health and what is the ultimate right to do all these things to have a healthy and happier lifestyle.
Speaker 0
582.51s
That is also part of our program. So we'll be having the psychology consultation and we do have eleven pillars ma'am. We primarily focus upon these eleven pillars like your sleep optimization, breathing, nutrition, social, exercise, stress and psychiatric system and your purpose of life and along with that the sunlight, gut health and hydration.
Speaker 0
604.53s
So completely what food will suit to you, what all foods you can consume, every guide and everything we will be doing it. Oh yeah.
Speaker 0
611.51s
And after getting the the thing seven day also, you can continue our service and avail our service remotely or you can visit us. Based upon that we can do the plan and customization as well.
Speaker 1
625.93s
okay okay done.
Speaker 0
628.29s
Yeah,
Speaker 1
631.31s
Okay, so what are the
Speaker 0
631.35s
Okay,
Speaker 1
633.05s
no no you just forward me all these details. i'll ask my husband to give you a call you can explain it the same thing.
Speaker 1
640.11s
And I'll just check whether to come alone. Yeah. I'll just check whether to come alone or to come with him.
Speaker 0
640.13s
Then we'll just equal that.
Speaker 0
646.59s
Okay okay ma'am.
Speaker 1
647.75s
Yeah.
Speaker 1
649.71s
thank you.
Speaker 0
650.55s
Sure, sure ma'am. I have actually dropped the message by yesterday ma'am, around 1:18.
Speaker 0
658.19s
I can check. Okay, if you have saved my number, most probably the message would have land. Or you can type my number and you can check. I will share. If it is not shared, please do check me a hi. I will again reshare, ma'am.
Speaker 0
670.19s
Mind you.
Speaker 1
670.31s
Sure.
Speaker 0
671.31s
Okay, okay. Thank you, ma'am. I will get back to you by tomorrow. You can go through it and have a discussion. Let me know, okay?
Speaker 1
677.45s
Sure, sure. Sure. Okay.
Speaker 0
678.53s
Sure. Okay. Thank you so much. Thank you for your available time. Thank you. Bye bye.