A
Call Intelligence
Zubin N Sachdeva with Vimal — Feb 14, 2026 13:05
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
60.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Zubin N Sachdeva. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Zubin N Sachdeva.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:21 (22s)
Primary Language
English
Code Switching
None
Total Speaker Turns
10
Rep Words / Customer Words
42 / 38
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
In a meeting / No time
I'm in a meeting right now. I'll call you back.
|
time | Customer | Yes | agreement and professionalism | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Mentioned via the company name and the reference to shared brochures. |
Key Moments
200:06
Customer requests reschedule
Determines the call will be a short logistical touchpoint rather than a sales pitch.
00:12
Rep mentions brochures
Ensures the customer has material to review before the next call.
Trust Signals
2
Customer acknowledges the rep by name
Customer promises to call back
Resistance Signals
1
Immediate request to reschedule
Topics Discussed
Rescheduling
Brochures
Meeting conflict
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the caller. |
| Closing | 2 | neutral | Politely ends call due to meeting. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello.
Speaker 1
0.87s
hello. very good morning sir. vimal over here.
Speaker 1
4.07s
from I O. am I speaking?
Speaker 0
6.85s
yes vimal you've been this right but uh let's connect tomorrow.
Speaker 1
10.59s
Yeah, sure. Understood, understood. Completely understood. I have shared the browsers as well.
Speaker 0
10.93s
surely I have learned language to be understood.
Speaker 0
15.79s
Yes, yes, I feel like.
Speaker 1
15.81s
yes yes
Speaker 1
17.23s
Yeah okay okay buddy. I'm in a meeting right now. I'll call you back. Okay bye bye.
Speaker 0
17.35s
Ya okay.
Speaker 0
18.71s
I'm in a meeting right now. I'll call you back.