A
Customer Ramiesh Gaandhi
Phone +919890934035
Rep Vimal
Team Sales
Date 2026-02-19 13:26
Duration 0:22
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 16, 2026
CityPune
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

1 attempt
Total Attempts1
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.4 min
Pitch Effectiveness
3.0/10
Engagement
1.0/10
Conversion Probability
20.0%
Technical Quality
4.0/10

Active Alerts

2
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Ramiesh Gaandhi.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Ramiesh Gaandhi. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Cold
Decision Maker Primary
Lead Type b2c
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type warm_callback
Opening Quality Fair
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 31% into call
Pitch Approach Value-based
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:22 (22s)
Primary Language English
Code Switching None
Total Speaker Turns 7
Rep Words / Customer Words 51 / 21
Rep Longest Monologue 6s
Customer Longest Monologue 5s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 2

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
healthcation program Rep -- Neutral Primary offering mentioned as the reason for the call.

Key Moments

2
00:00
Automated Greeting
Indicates the agent did not reach the prospect directly.
00:16
Value Proposition Delivery
Agent attempts to leave a concise value prop on the recording.

Topics Discussed

7 Days Healthcation Program Longevity Reverse Aging

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated response/Voicemail

Call Transcript

Click to expand
Source File +919890934035 19-2-2026, 1-26-50pm.mp3
Transcript +919890934035_19-2-2026,_1-26-50pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20701