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Call Intelligence

DVP with Vimal — Feb 12, 2026 12:17

Deal Lost Cold
Customer DVP
Phone +919884323414
Rep Vimal
Team Sales
Date 2026-02-12 12:17
Duration 0:13
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 10, 2026
CityChennai
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

3 attempts
Total Attempts3
First CallFeb 10, 2026
Last CallFeb 12, 2026
Total Talk Time0.6 min
Rep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Personalization
0.0/10
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with DVP. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with DVP.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with DVP. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 3
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender female
Language Preference English
Brand Awareness low
Brand Sentiment neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker primary
Lead Type b2c
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type other
Opening Quality poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:13 (14s)
Primary Language English
Code Switching None
Total Speaker Turns 3
Rep Words / Customer Words 2 / 29
Rep Longest Monologue 1s
Customer Longest Monologue 7s
Silence Gaps (>2s) 1 (max 5.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:01
Voicemail Trigger
The call is identified as a voicemail, ending the sales opportunity for this specific attempt.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919884323414 12-2-2026, 12-17-10pm.mp3
Transcript +919884323414_12-2-2026,_12-17-10pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20693