A
Customer None
Phone +919884038345
Rep Vimal
Team Sales
Date 2026-02-10 12:33
Duration 0:04
Source None

Call History

9 attempts
Total Attempts9
First CallFeb 02, 2026
Last CallFeb 21, 2026
Total Talk Time3.1 min
Other RepsHarish, Harish, Harish, Harish, Harish
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 9
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness none
Readiness to Buy Cold
Lead Type outbound

Conversation Flow

Opening Type greeting
Opening Quality N/A
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:04 (4s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 17
Rep Longest Monologue 0s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence None
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Automated Greeting
The call reached a 'Call Screening' or 'Google Assistant' style automated response, preventing a live conversation.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated system response.

Call Transcript

Click to expand
Source File +919884038345 10-2-2026, 12-33-21pm.mp3
Transcript +919884038345_10-2-2026,_12-33-21pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20688