A
Call Intelligence
Tayjaswini with Vimal — Feb 18, 2026 12:48
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Tayjaswini. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
High (received mail and viewed ad)
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
inquiry_response
Opening Quality
Efficient but transactional
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Start
45% into call
Pitch Approach
Price-led
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:51 (51s)
Primary Language
English
Secondary Language
Hindi/Marathi
Code Switching
Low
Total Speaker Turns
25
Rep Words / Customer Words
78 / 42
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Price/Cost
naa i just need to understand vaat aaar the charges for seven days?
|
price | Customer | No | direct disclosure | Poor |
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | 660000.00 | Neutral | Pricing inquiry |
| healthcation program | Rep | 1050000.00 | Neutral | Pricing inquiry |
| healthcation program | Rep | 445000.00 | Neutral | Pricing inquiry |
Key Moments
300:14
Direct Price Inquiry
Sets the tone for a purely transactional call.
00:24
Price Disclosure (6.6 Lakh)
The high-ticket price is revealed early without value context.
00:44
Call Termination
Customer ends the call quickly, indicating potential price shock or lack of immediate intent.
Discovery Questions
2
Q1
Ma'am it's for a single person or a couple?
Q2
You're looking for seven days or five days?
Trust Signals
1
Acknowledged receiving the company email
Resistance Signals
2
Quickly ended call after hearing prices
Avoided deeper discovery
Topics Discussed
Pricing
Duration (5 vs 7 days)
Single vs Couple occupancy
Email follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct and focused on information gathering. |
| Price Discovery | 2 | neutral | Acknowledging high price points without immediate shock or enthusiasm. |
| Closing | 3 | neutral | Polite but quick exit. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
2.39s
hello
Speaker 1
3.89s
Hello.
Speaker 0
4.49s
aa second adjust panni
Speaker 1
6.97s
ya who is this?
Speaker 0
7.91s
suggestion je malo ho ye kam aayo.
Speaker 1
11.75s
Yeah.
Speaker 0
12.85s
Yeah, I got your mail.
Speaker 1
14.43s
naa i just need to understand vaat aaar the charges for seven days?
Speaker 0
18.29s
Ma'am it's for a single person or a couple. You're looking for seven days or five days.
Speaker 1
21.37s
Okay.
Speaker 1
23.51s
Seven days.
Speaker 0
24.23s
seven days. Okay, so for a single person it will be 6.6 lakh. For a couple it's 10.5 lakh.
Speaker 1
28.81s
6.6 lakhs.
Speaker 0
30.11s
ya maan.
Speaker 1
31.23s
oke.
Speaker 0
32.53s
for a couple of hours.
Speaker 1
32.99s
And for five days?
Speaker 0
35.05s
for side edge it is four point four five single. and for couple it's seven point four five.
Speaker 1
43.15s
Okay.
Speaker 0
44.45s
Yeah.
Speaker 1
44.89s
Rest I I've understood most of the things. I'll get back to you.
Speaker 0
48.21s
Thank you.
Speaker 1
49.81s
Okay.
Speaker 0
50.51s
Thank you.