A
Customer Satish
Phone +919879932884
Rep Vimal
Team Sales
Date 2026-02-21 10:31
Duration 0:01
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 17, 2026
CityAhmedabad
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

6 attempts
Total Attempts6
First CallFeb 19, 2026
Last CallFeb 23, 2026
Total Talk Time6.4 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Satish. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Satish.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with Satish. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 6
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Marathi
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Self
Lead Type b2c
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:01 (1s)
Primary Language Marathi
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 1
Rep Longest Monologue 0s
Customer Longest Monologue 1s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Customer answers call.
The only audible moment in the transcript.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer simply said hello.

Call Transcript

Click to expand
Source File +919879932884 21-2-2026, 10-31-27am.mp3
Transcript +919879932884_21-2-2026,_10-31-27am_transcript.json
Ingested 2026-03-01 11:21
Call ID #20684