Call Intelligence — Sanjay Ajmera

Customer Sanjay Ajmera

Phone +919870005677

Rep Vimal

Team Sales

Date 2026-02-19 18:51

Duration 0:24

Source instagram_ad

Lead Source

Meta Ads

CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Platformig

Lead DateFeb 15, 2026

CityMumbai

Interesti�m_curious_about_anti-aging_&_longevity

Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

23 attempts

Total Attempts23

First CallFeb 17, 2026

Last CallFeb 26, 2026

Total Talk Time9.6 min

Rep Performance

8.0/10

Pitch Effectiveness

0.0/10

Engagement

9.0/10

Conversion Probability

70.0%

Personalization

5.0/10

Technical Quality

0.0/10

Active Alerts

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Sanjay Ajmera.

No Close Attempt: Vimal

Vimal did not attempt to close on call with Sanjay Ajmera. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost

Calls Before Closure 23

Upsell Attempted No

Cross-sell Attempted No

Customer Profile

Gender Male

Language Preference English/Tamil

Brand Awareness High

Brand Sentiment Positive

Budget Sensitivity Low

Readiness to Buy Warm

Decision Maker Self

Lead Type inbound

Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type direct_pitch

Opening Quality Good

Rapport Building Missing

Needs Discovery Missing

Discovery Depth None

Discovery Questions 0

Pitch Approach

Closing Attempt No

Closing Technique None

Call Ending other

Call Structure

Duration 0:24 (25s)

Primary Language English

Secondary Language Tamil

Code Switching Low

Total Speaker Turns 10

Rep Words / Customer Words 31 / 45

Rep Longest Monologue 4s

Customer Longest Monologue 5s

Silence Gaps (>2s) 0 (max 1.0s)

Interruptions 2

Sales Technique Assessment

Overall Sentiment Positive

Rep Confidence High

Needs-Based Selling No

Value Stacking No

Urgency Creation Low

Script Adherence None

Filler Words Low

Follow-Up Commitment Yes

Total Objections 1

Handled Successfully 1

Handling Rate

100%

Dominant Category Logistics

Objections

Objection	Category	Raised By	Handled	Technique	Quality
Currently driving/unavailable at exactly 7:00 actually I am on my way I was driving actually so I will be reaching in pathu minutes	logistics	Customer	Yes	flexibility	Excellent

Key Moments

00:12

Prospect explains delay

Shows high intent as the prospect is calling while driving to ensure they don't miss the window.

00:17

Rescheduling to 7:10

Successful micro-negotiation to keep the lead engaged.

Trust Signals

Prospect initiated the call to ensure the meeting happens.

Enthusiasm Signals

Prospect is driving but still wants to connect in 10 minutes.

Topics Discussed

Meeting scheduling Driving/Traffic delay

Sentiment Arc Detail

Phase	Order	Sentiment	Note
Opening	1	neutral	Coordinating contact.
Closing	2	positive	Agreeing to the rescheduled time.

Call Transcript

Speaker 0 1.75s

Hello.

Speaker 1 3.87s

Hello

Speaker 0 4.31s

Ya hello Mr. Vinod.

Speaker 1 5.95s

Hello.

Speaker 0 8.77s

Ya hello.

Speaker 1 9.85s

Aa yaar, by seven can we join the meet sir?

Speaker 0 12.23s

Ya ya actually I am on my way I was driving actually so I will be reaching in pathu minutes okay.

Speaker 1 17.83s

Okay okay, we will start by seven ten then okay sir.

Speaker 0 21.27s

Ya ya no problem no problem. Okay okay thank you thank you.

Speaker 1 22.75s

Okay okay thank you thank you sir thank you.

Source File +919870005677 19-2-2026, 6-51-9pm.mp3

Transcript +919870005677_19-2-2026,_6-51-9pm_transcript.json

Ingested 2026-03-01 11:21

Call ID #20679