A
Call Intelligence
Sanjay Ajmera with Vimal — Feb 17, 2026 13:34
Deal Lost
Warm
Lead Source
Meta AdsCall History
23 attemptsRep Performance
8.0/10
Pitch Effectiveness
7.5/10
Engagement
8.5/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Sanjay Ajmera. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
23
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral/Curious
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
6
Pitch Start
26% into call
Pitch Approach
Educational/Consultative
Closing Attempt
No
Closing Technique
appointment_setting
Call Ending
follow_up_scheduled
Call Structure
Duration
7:46 (467s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Moderate
Total Speaker Turns
110
Rep Words / Customer Words
842 / 315
Rep Longest Monologue
45s
Customer Longest Monologue
12s
Silence Gaps (>2s)
4 (max 3.5s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Travel to Chennai
This program involves you traveling over here in Chennai... Will it be comfortable for you?
|
logistics | Rep | Yes | location validation | Excellent |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Interested | Main offering involving stay at Leela Palace Chennai. |
| hbot (hyperbaric oxygen therapy) | Rep | -- | Interested | Explained as a service involving an oxygen helmet/chamber. |
Key Moments
401:35
Customer reveals age and weight
Critical discovery data for qualifying the lead's health needs.
04:55
HBOT Explanation
Customer shows high interest in the specific technology used.
05:49
Hindi Interruption
Customer gets distracted by an external issue, breaking the sales momentum.
07:23
Bank Distraction / Call Wrap
Customer requests to end the call as he is in a bank; successful pivot to a 7 PM follow-up.
Discovery Questions
6
Q1
Currently where are you located sir?
Q2
Currently what are you doing sir? Like how's your work life balance?
Q3
What's your age sir currently?
Q4
How would you describe yourself? you are like a very active person or a like mild active person?
Q5
What about your food habits sir? indian diet or you will be having westernized diet?
Q6
Are you taking any omega 3 capsules?
Trust Signals
3
Sharing personal health data (weight, age)
Asking clarifying questions about technology
Agreeing to a follow-up with a senior mentor
Enthusiasm Signals
3
That's right, that's right
Very nice, very nice
I like this sir
Resistance Signals
1
External distraction (bank/mechanical issue) interrupted the flow
Confusion Signals
2
Asked for repetition on HBOT
Questioned if oxygen is infused through blood
Topics Discussed
Reverse aging
Cellular health
HBOT
Vegetarian diet
Omega 3
Leela Palace Chennai
Weight loss
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite and confirming the inquiry. |
| Discovery | 2 | neutral | Willingly shared age, weight, and lifestyle details. |
| Pitch | 3 | neutral | Engaged with the HBOT explanation, saying 'I like this sir'. |
| Closing | 4 | neutral | Very polite despite being busy at a bank, using 'very kind of you'. |
Call Transcript
Click to expand
Speaker 1
0.59s
hello.
Speaker 0
1.11s
hello rohit this is vimal from ivo.
Speaker 1
4.19s
yaa tell me.
Speaker 0
5.07s
Yeah, happy to see your interest in our seven days health education program. You inquired about the program, right?
Speaker 1
10.51s
That's right, that's right.
Speaker 0
11.37s
Yeah buddy. I'm a health mentor over here who's teaching health education program and planning all those things.
Speaker 0
18.11s
Yeah. So in this program we help you to structure your longevity path and kickstart your reverse aging journey.
Speaker 0
24.69s
in a clear and personalized way sir.
Speaker 1
27.19s
Okay.
Speaker 0
27.97s
so it's the right time to discuss with you.
Speaker 1
28.11s
So it's right.
Speaker 1
30.57s
he you can go ahead no problem tell me.
Speaker 0
32.17s
Okay buddy. So currently where are you located sir?
Speaker 1
35.43s
and Mumbai actually.
Speaker 0
36.81s
Mumbai. Okay. So this program uh involves you traveling over here in Chennai and your stays will be in Leela Palace Chennai for the services. Will it be comfortable for you?
Speaker 1
45.53s
yu ar besed in chennai.
Speaker 0
47.29s
yaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhiyaabhi
Speaker 1
49.05s
vera egzaitli in chennai?
Speaker 0
50.55s
em ar si nagar, niyar leela pelas, chennai.
Speaker 1
53.61s
oke. great.
Speaker 0
55.39s
Ya.
Speaker 0
57.71s
to
Speaker 1
58.09s
So how does this work?
Speaker 0
60.07s
Yeah, so I completely explained you know, how does it work and what do we do exactly. Okay. So before that can I have some few details about yourself? Like currently what are you doing sir? Like
Speaker 1
64.25s
Sir before
Speaker 0
69.61s
you're working like how's your work life balance?
Speaker 1
74.79s
no work life balance means i normally work you know through my computers.
Speaker 0
82.47s
okey.
Speaker 1
82.79s
Yeah and uh flexibility. I work from home, I work from my village there, from there.
Speaker 0
89.97s
um um um ante
Speaker 1
90.77s
It depends on that.
Speaker 0
92.21s
okay sir okay. so what's your age sir currently?
Speaker 1
95.49s
five fifty six
Speaker 0
97.05s
fifty six. okay. so how would you describe yourself? you are like a very active person or a like mild active person.
Speaker 1
104.73s
No, no, I'm not active at all. I'm very, very slow moving person.
Speaker 0
108.17s
okay. so okay. okay. so what about your food habits sir? indian diet or you will be having westernized diet?
Speaker 1
114.23s
no naan pure veg actually. only that and i love food that's all. my weight is also little bit higher.
Speaker 0
115.89s
Yeah, yeah, yeah.
Speaker 0
118.85s
Bye bye.
Speaker 1
121.03s
hundred and two kevi.
Speaker 0
121.15s
100
Speaker 0
122.77s
Okay okay fine. Okay okay sir. So in this program or what we do exactly over here first I will explain sir in IO. Okay. So IO is all about knowing your body completely and helping you in reversing your age.
Speaker 1
123.99s
Yeah.
Speaker 1
129.91s
Okay.
Speaker 1
138.87s
o very nice.
Speaker 0
139.19s
Very nice.
Speaker 0
139.87s
uh how we are doing it that we are doing it in a cell level sir. So usually how we age. So usually aging involves that like growing old, like getting grey hairs and all those things which we see and we know. Right? Apart from that we'll be having some bodily changes as well in our body and our metabolic rate.
Speaker 1
152.19s
apart from
Speaker 0
157.69s
And what rate the food is processed, the protein is taken down and whether it is given to the bones or it is stored somewhere else or it's stored in terms of fat, based upon our food location and day we bought up, everything will change.
Speaker 1
160.33s
Hmm.
Speaker 0
171.39s
okay. okay. so what is agenda over here or what we do in this seven days right? we will be helping you completely to reset the cycle.
Speaker 1
179.65s
And start.
Speaker 0
179.65s
and start a bit fresh in upcoming days I'm saying. So the seven days will be an eye opener for you where we'll be helping you out in various things and various services are included. So secondly I'll go into the services. First what I'm trying to say primarily is how we do it sir? We completely do with the help of the doctors at the level of technology.
Speaker 1
181.95s
upcoming year.
Speaker 1
197.33s
Advance level technical. Okay.
Speaker 0
201.63s
Ya.
Speaker 1
201.65s
Yeah. Okay. Right.
Speaker 0
202.91s
Yeah, we completely do this thing with the help of the doctors and a proper dietician and we have certified labs and everything. Okay, it's an ecosystem where we come, we will completely study your body from a cell level.
Speaker 0
215.83s
So if I want to reverse age you or if you want to get into this journey, right? First we need to do some basic details and all those things to know our current status. Currently in terms of health,
Speaker 0
227.11s
Where do you stand? How are the things processing in your body? How can we improve those things? And what all can be modified? What all can't be modified?
Speaker 1
233.57s
Okay.
Speaker 0
237.01s
We need to have the quantity values.
Speaker 1
237.03s
Okay.
Speaker 0
238.89s
So for that what we are doing is all level of advance.
Speaker 0
242.17s
test us and the diagnostics and along with the solution for that.
Speaker 0
246.81s
So completely into a preventive care you will be coming into.
Speaker 1
246.83s
Boom.
Speaker 0
250.17s
It's not just a staycation. Along with the staycation, you will be having the preventive focus lifestyle for the upcoming years for the guidance also given from us.
Speaker 0
259.51s
We'll be providing guidance for those things as well. And what we're trying to understand is how does your body work and what kind of food suits to you? What kind of food doesn't suit to you? So, for example, sir, currently your brain functions, liver functions, heart functions, everything will be monitored.
Speaker 0
276.87s
Based upon that we will be having our services as well. Like few, so like multiple services are there.
Speaker 0
282.85s
Yeah, hopped. So in one of the service which I said hopped. What we'll be doing is we'll be enclosed in a
Speaker 1
282.89s
Yeah.
Speaker 0
289.09s
place with a pure oxygen given to you. So it will completely help you.
Speaker 1
293.77s
What is that? What is that? Can you repeat again?
Speaker 0
295.27s
HBOT sir.
Speaker 1
298.01s
ech pi o ti.
Speaker 0
299.21s
Ya sir, hop.
Speaker 1
300.49s
so this oxygen will be infused through blood or what is that?
Speaker 0
304.05s
no no sir. by mask. just imagine it's not a mask. it's like a helmet where you will be having pure oxygen completely going through all your lungs and all your system.
Speaker 1
314.31s
Okay, how do you do that?
Speaker 0
316.65s
we have a lab for it sir.
Speaker 1
318.61s
No, lab means for armistice. Do you have a chamber or something, oxygen chamber or something like that?
Speaker 0
322.35s
it's not like a chamber. it's like a place where you will be having like a helmet kind of setup till your neck. neck. i can actually
Speaker 1
327.59s
I can actually. Achha okay okay I got it. What is there?
Speaker 0
330.21s
I got it. What is it? Okay sir. I like this sir. So it will help us to understand what is our complete space when a pure oxygen is given.
Speaker 1
338.75s
Ha.
Speaker 0
339.09s
till what extent we are breathing properly. So we have eleven pillars like based upon these eleven pillars only all the seven days is constructed. So if you follow these eleven pillars you can completely
Speaker 1
343.83s
Base upon
Speaker 1
349.85s
ye jo hai na ye ye jo irritating kya hai matlab? one minute.
Speaker 1
353.61s
Singles ye bhi dekho ye saala ye isko. Achha ji turning mein. Nahi nahi ye wheel turn karna padta hai na.
Speaker 1
362.33s
yeh yeh clear through hona chahiye tha. yeh jo hai na beech mein yeh nahi hona chahiye. idhar bhi matlab yeh dekhna chahiye tha.
Speaker 1
370.53s
Isko karne ke liye aisa karna padta hai, hai na?
Speaker 1
374.79s
haa hello good. haa sorry.
Speaker 0
376.77s
I don't know sir.
Speaker 1
377.83s
Haan ek minute usko spam mark ke leke aata hoon.
Speaker 0
380.03s
Hi, yeah, yeah. So first we need to know what all your body is taking in and not accepting and what all the deficits. For example, since you said you are a vegetarian diet person, right?
Speaker 1
380.47s
Aahe.
Speaker 0
390.61s
So when you are a vegetarian, what you might miss is the essential omega three.
Speaker 0
396.57s
Yeah. So omega 3 plays a vital role, sir. Are you taking any omega 3 capsules?
Speaker 1
403.39s
okay.
Speaker 0
403.39s
Okay.
Speaker 1
406.85s
Hello.
Speaker 0
407.49s
Ya ya sir.
Speaker 0
410.05s
Yeah, so yeah, the brain, right? The brain is made up of
Speaker 1
410.53s
okay.
Speaker 0
415.39s
e.p., b.h., folic acid, chlorine and iron.
Speaker 1
415.59s
Hmm.
Speaker 0
419.47s
Most of the things is completely fat structured. Okay.
Speaker 1
419.71s
Hmm.
Speaker 0
422.87s
So for example, if you are not having the enough number of EPA DHA in our body, right?
Speaker 1
422.89s
Super.
Speaker 0
428.29s
We'll be having some brain fogs and we can't think clear properly. And for heart functions also you'll be having the artery walls, right?
Speaker 1
428.33s
Hmm.
Speaker 1
430.61s
clear problem. And for all
Speaker 1
434.83s
statement bi step mark cheydhena?
Speaker 1
438.95s
haa hello haa okay. can you call me in ten minutes i am in a bank you know okay. sorry sir i am sorry.
Speaker 0
443.51s
Okay. I'm sorry sir, I'm sorry to disturb you. Sir, I can schedule a meet where we can explain it clearly. Yeah, yeah, please send it.
Speaker 1
448.09s
Ya ya please send will send me for today's evening.
Speaker 0
451.47s
Today evening
Speaker 1
451.63s
Today evening weekend 7 o'clock.
Speaker 0
453.61s
7 o'clock. Sure sir. Yeah. Thank you, thank you very much. That would be very very kind. I will connect you with one of the senior most mentor, he's a health mentor. No problem. No problem. Will be explaining more clearly. That's very
Speaker 1
454.47s
Ya. Thank you, thank you very much. That would be very very kind.
Speaker 1
460.25s
no problem. no problem.
Speaker 1
462.79s
That's very kind of you, very kind of you. Thank you.
Speaker 0
464.77s
Thank you for your time. Thank you for your time.