A
Call Intelligence
Sundeep Jain with Vimal — Feb 19, 2026 16:56
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
6.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Sundeep Jain. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Sundeep Jain.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
greeting
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
45% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:26 (26s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Moderate
Total Speaker Turns
11
Rep Words / Customer Words
52 / 31
Rep Longest Monologue
7s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Time/Busy
ya actually i am busy in a meeting can you call me in the morning or something?
|
time | Customer | Yes | alternative solution | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Agent mentions sending a brochure or mail regarding the healthcation. |
Key Moments
200:08
Customer Objection
Customer signals they cannot talk, shifting the call from a sales pitch to a lead nurturing/scheduling task.
00:19
WhatsApp Agreement
Customer provides a low-friction way to continue the sales process.
Trust Signals
2
Customer asks for a call back in the morning
Customer agrees to review WhatsApp info
Resistance Signals
1
Busy in a meeting
Topics Discussed
Healthcation
Brochure
WhatsApp Follow-up
Meeting Conflict
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges the call but is distracted. |
| Middle | 2 | neutral | Customer states they are in a meeting. |
| Closing | 3 | neutral | Customer agrees to receive and reply to WhatsApp message. |
Call Transcript
Click to expand
Speaker 0
0.59s
hello. hello. ha sandeep ji.
Speaker 1
0.91s
hello?
Speaker 1
2.57s
Hello.
Speaker 0
3.13s
Hello.
Speaker 1
3.77s
Aa. Aa.
Speaker 0
4.59s
sandip jen disu malo ayyo sandip jen. sam ayyo health.
Speaker 1
8.99s
ya actually i am busy in a meeting can you call me in the morning or something?
Speaker 0
12.33s
Yeah, yeah buddy. I'll give you a brochure or a mail regarding the health question. In the meantime, you can go through it or give a walk through.
Speaker 1
19.11s
Yeah, you you send me the WhatsApp, I'll reply to it.
Speaker 0
22.03s
Yeah, but I have shared you in WhatsApp. I will share it. Okay.
Speaker 1
25.19s
O okay.