A
Call Intelligence
punit kayyalathodi with Vimal — Feb 13, 2026 17:46
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with punit kayyalathodi. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with punit kayyalathodi.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:22 (22s)
Primary Language
English
Code Switching
None
Total Speaker Turns
3
Rep Words / Customer Words
42 / 0
Rep Longest Monologue
12s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Mentioned as the reason for the call based on the lead's inquiry. |
Key Moments
100:10
Agent identifies himself and the company.
Establishes the purpose of the call for the prospect's voicemail.
Topics Discussed
Healthcation Program
Inquiry Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | No customer interaction; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
6.45s
Your message.
Speaker 0
10.45s
Hi, this is Vimal over here from IO connected regarding the health kitchen program which you enquired for. If you have any doubts regarding this, please do reach me out in this number, sir. Okay, thank you.