A
Call Intelligence
punit kayyalathodi with Vimal — Feb 12, 2026 13:50
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
3.0/10
Technical Quality
2.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with punit kayyalathodi. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with punit kayyalathodi.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Prospect is not the person on the phone
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
18% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:38 (39s)
Primary Language
English
Code Switching
None
Total Speaker Turns
11
Rep Words / Customer Words
58 / 21
Rep Longest Monologue
10s
Customer Longest Monologue
5s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Authority
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Target prospect not available
He is not here right now.
|
authority | Customer | Yes | acceptance | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Actually puni kaliyothudi have any regarding the seven days plan with us in i o. |
Key Moments
200:07
Brand Clarification
Agent clarifies 'IO' is 'AIWO' and a retreat center in Chennai.
00:29
Timeline Deferral
Gatekeeper pushes the follow-up to December, effectively cooling the lead.
Resistance Signals
1
Deferred timeline (December)
Confusion Signals
1
Gatekeeper seemed slightly confused by 'IO' until clarified as AIWO.
Topics Discussed
7 Day Plan
AIWO Retreat Center Chennai
Prospect Availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Gatekeeper clarifies identity. |
| Closing | 2 | neutral | Polite deferral to a later date. |
Call Transcript
Click to expand
Speaker 0
0.69s
Hello
Speaker 1
1.37s
I'm speaking with Punit.
Speaker 0
3.93s
No. I am speaking.
Speaker 1
7.67s
okay okay okay okay. okay. actually puni kaliyothudi have any regarding the seven days plan with us in i o.
Speaker 0
18.65s
In all
Speaker 1
19.41s
in IO AIW. IO is a retreat sensor in Chennai.
Speaker 1
24.63s
for seven days plan.
Speaker 1
26.67s
Could I connect with Puneet?
Speaker 0
29.65s
He is not here right now. I will ask him to call in December.
Speaker 1
34.67s
Okay sure ma'am okay.
Speaker 1
38.19s
Thank you.