A
Customer SUNIL Kumar k g
Phone +919847040762
Rep Vimal
Team Sales
Date 2026-02-13 13:11
Duration 0:08
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 12, 2026
CityErnakulam
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

3 attempts
Total Attempts3
First CallFeb 13, 2026
Last CallFeb 13, 2026
Total Talk Time2.0 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
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Low Performance: Vimal

Vimal scored 0.0/10 on call with SUNIL Kumar k g. Review recommended.

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No Close Attempt: Vimal

Vimal did not attempt to close on call with SUNIL Kumar k g. Coaching opportunity.

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No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with SUNIL Kumar k g.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 3
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Primary
Lead Type inbound
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality N/A
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:08 (8s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence None
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Forwarded to Voicemail
The call failed to connect with the prospect, resulting in no sales conversation.

Resistance Signals

1
Unanswered call

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail message.

Call Transcript

Click to expand
Source File +919847040762 13-2-2026, 1-11-31pm.mp3
Transcript +919847040762_13-2-2026,_1-11-31pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20663