A
Call Intelligence
Balaji Venkateswaran with Vimal — Feb 13, 2026 11:39
Deal Lost
Cold
Lead Source
Meta AdsCall History
6 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Balaji Venkateswaran.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Balaji Venkateswaran. Coaching opportunity.
Low Performance: Vimal
Vimal scored 0.0/10 on call with Balaji Venkateswaran. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:05 (5s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
0 / 2
Rep Longest Monologue
0s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:00
Call Answered
The customer answered the call but the agent failed to engage.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answered the call. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello.
Speaker 0
4.65s
hello.