A
Customer None
Phone +919840105133
Rep Vimal
Team Sales
Date 2026-02-16 13:57
Duration 0:27
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 16, 2026
Last CallFeb 23, 2026
Total Talk Time0.5 min
Pitch Effectiveness
1.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
5.0/10

Active Alerts

2
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Female
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality Neutral
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach Value-based
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:27 (28s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 55 / 0
Rep Longest Monologue 17s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 360 program Rep -- Neutral Mentioned as the program the lead showed interest in.

Key Moments

1
00:10
Voicemail Pitch
Agent attempts to deliver value proposition despite no live answer.

Topics Discussed

Program 360 Longevity Pathway Reverse Aging

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919840105133 16-2-2026, 1-57-30pm.mp3
Transcript +919840105133_16-2-2026,_1-57-30pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20647