A
Customer None
Phone +919833116964
Rep Vimal
Team Sales
Date 2026-02-04 11:30
Duration 0:11
Source None

Call History

9 attempts
Total Attempts9
First CallFeb 04, 2026
Last CallFeb 20, 2026
Total Talk Time8.5 min
Other RepsAbijith
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
50.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 9
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Female
Language Preference English
Brand Awareness High
Brand Sentiment Neutral
Readiness to Buy Warm
Decision Maker Likely
Lead Type inbound

Conversation Flow

Opening Type direct_pitch
Opening Quality Efficient
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending natural_end

Call Structure

Duration 0:11 (12s)
Primary Language English
Code Switching None
Total Speaker Turns 6
Rep Words / Customer Words 32 / 14
Rep Longest Monologue 3s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Positive
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation High
Script Adherence None
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:04
Customer confirms meeting login
Confirms the lead is active and moving to the next stage of the funnel.

Trust Signals

1
Immediate agreement to join the meeting

Topics Discussed

Meeting Logistics

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Customer is ready to join the meeting and responds promptly.

Call Transcript

Click to expand
Source File +919833116964 4-2-2026, 11-30-47am.mp3
Transcript +919833116964_4-2-2026,_11-30-47am_transcript.json
Ingested 2026-03-01 11:21
Call ID #20636