A
Customer Mittul Ruwala
Phone +919825055366
Rep Vimal
Team Sales
Date 2026-02-19 16:19
Duration 0:02
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 16, 2026
CitySurat
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

1 attempt
Total Attempts1
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.0 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Mittul Ruwala.

!

Low Performance: Vimal

Vimal scored 0.0/10 on call with Mittul Ruwala. Review recommended.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Mittul Ruwala. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Primary
Lead Type inbound
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality N/A
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:02 (2s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence None
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Forwarded
The call failed to connect to the prospect.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail message.

Call Transcript

Click to expand
Source File +919825055366 19-2-2026, 4-19-3pm.mp3
Transcript +919825055366_19-2-2026,_4-19-3pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20630