A
Call Intelligence
Sagar Padgilwar with Vimal — Feb 14, 2026 13:15
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.5/10
Pitch Effectiveness
7.0/10
Engagement
6.5/10
Conversion Probability
30.0%
Personalization
7.0/10
Technical Quality
8.0/10
Active Alerts
1No Close Attempt: Vimal
Vimal did not attempt to close on call with Sagar Padgilwar. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral/Curious
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
38% into call
Pitch Approach
Educational/Consultative
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
5:08 (308s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
56
Rep Words / Customer Words
482 / 314
Rep Longest Monologue
121s
Customer Longest Monologue
32s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Moderate
Follow-Up Commitment
No
Total Objections
2
Handled Successfully
2
Handling Rate
100%
Dominant Category
Price
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Budget is too high
right now I'm not interested because the budgets are too high.
|
price | Customer | Yes | downselling/alternative options | Excellent |
|
Already has a dietician/consultant
I'm already having a dietician from my diabetes consultant
|
competition | Customer | Yes | value stacking/differentiation | Good |
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | 600000.00 | Negative | Initial inquiry reference |
| home services | Rep | 20000.00 | Interested | Downsell option for lower budget |
| aiwo 181 blood test | Customer | 8900.00 | Neutral | Customer asked about the cost mentioned in profile |
Key Moments
300:11
Immediate Price Objection
Customer shuts down the primary product immediately, forcing a pivot.
01:25
Diabetes Disclosure
Customer reveals health status, allowing the rep to provide technical value.
03:37
Blood Test Pricing
Rep introduces a lower entry point (8900 INR) which the customer engages with.
Discovery Questions
2
Q1
what's your current health goal sir?
Q2
what's your current body's inflammation rate?
Trust Signals
2
Shares medical diagnosis (Diabetes)
Asks for clarification on report benefits
Resistance Signals
2
Explicitly states 'not interested' due to budget
Repeatedly mentions 'just an inquiry' or 'just browsing'
Topics Discussed
Diabetes
Reverse Aging
Longevity
Biomarkers
Omega-3
Inflammation
Budget
Home Services
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Immediately shuts down the 7-day plan due to cost. |
| Discovery | 2 | neutral | Shares health details but emphasizes it's just an inquiry. |
| Pitch | 3 | neutral | Asks specific questions about blood test costs and report details. |
Call Transcript
Click to expand
Speaker 1
0.31s
hello.
Speaker 0
0.99s
I'm speaking with Sagar.
Speaker 1
2.93s
Speaking.
Speaker 0
3.85s
Yeah Sagar, Vimal over here from IO. Very good morning. I connected regarding the seven days plan which you enquired for.
Speaker 1
11.73s
Yeah, I just wanted to inquire the cost and all, but right now I'm not interested because the budgets are too high. So, you can Yeah, definitely for the budget.
Speaker 0
19.51s
Yeah, relatively for a budget for seven days,
Speaker 1
22.53s
ya ya.
Speaker 0
23.27s
Yeah, you can looking for service for five days, three days or one day, it will change or from home services it will change because our price range are from twenty thousand to up to six lakh, seven lakhs we have plans.
Speaker 1
34.31s
okay okay. so you you don't have an you basically help us reach that your location and then do it here and then you think you know sir from your home.
Speaker 0
44.55s
No sir, from your home also there are some certain services which you can avail. In your location we will drive and we'll help you out.
Speaker 1
50.73s
achha what kind of services from home you should basically do?
Speaker 0
54.97s
Yes, it depends upon your health goal and your current body and your things that can be customized. There are various services. So, we don't suggest any random suggestions. For you, what is the perfect one that only we will be suggesting, sir?
Speaker 1
69.49s
oke oke oke.
Speaker 1
70.95s
I just I had I just had an inquiry. I wanted to see it on paper. Okay okay. So that's why I couldn't look at it.
Speaker 0
75.25s
Okay okay.
Speaker 0
76.87s
Okay.
Speaker 0
78.83s
And
Speaker 1
78.93s
It was just a normal inquiry.
Speaker 0
81.37s
okay okay so what's your current health goal sir?
Speaker 1
85.81s
And see, my age is fifty two and I've just been diagnosed with diabetes. So yes, I wanted to have because of that the number of advertisements coming when I'm scrolling on the Facebook, right? So related ads and a lot of...
Speaker 1
102.39s
same kind of ads are coming. I may be have basically filled the form.
Speaker 0
108.99s
achha.
Speaker 1
109.33s
Right now I was just out of only queries or only for information of what exactly. Okay okay.
Speaker 0
114.29s
Okay okay sir. So we completely work upon the reverse aging and like as you mentioned earlier now sir if you are having any sugar or already any illness right that affects your body body type and it will be affecting your
Speaker 0
127.57s
hormones and everything. That will be causing more rapid growth of hormones like for example, between a normal person and you, there might be some differences. If you get hurt, the healing might be becoming
Speaker 0
138.05s
more late, delayed, right? So the cells working functions and everything is getting very much limited. What we're trying to do is in a cell level, how can we focus and how can we restart a reverse aging process?
Speaker 1
140.07s
right?
Speaker 0
153.45s
so how can we reverse them? how can you work upon them? in long run we focus upon longevity.
Speaker 1
153.89s
So okay.
Speaker 0
160.15s
And what's your current body's inflammation rate? How can we resolve them with a complete doctor and dietician? Everything is
Speaker 1
160.19s
And what's the
Speaker 0
167.99s
done with us.
Speaker 1
168.69s
See what is happening is I've already I'm already having a dietician from my diabetes uh consultant, right? Okay.
Speaker 0
177.23s
okay.
Speaker 1
178.43s
We are going through that plus I'm taking reverse aging some medicines which I'm already taking. So because of that what happens is when I'm scrolling on the Facebook it's related to ads everything related to longevity and reverse aging is basically coming.
Speaker 1
193.71s
So it's just of curiosity because
Speaker 0
194.07s
So
Speaker 1
197.23s
uh I am already taking reverse aging some medicines which have been submitted and suggested by my dietician also. okay. so so everything is going on. it's just inquiry I wanted to see.
Speaker 0
205.97s
Okay.
Speaker 1
211.45s
I'll keep it
Speaker 0
211.51s
okay.
Speaker 1
212.99s
What what is the blood test cost which you basically mention in your profile?
Speaker 0
217.87s
Yeah, we are having a one eighty three plus biomarkers mentioned, so it's eighty nine hundred. The blood test cost is. And with current offers, it can go up to sixteen, sixteen thousand.
Speaker 1
229.53s
Okay. Okay. Bye.
Speaker 1
232.89s
What will what will that report help me often to?
Speaker 0
235.59s
Yeah, the report will completely has around like fifty to sixty pages. It's an detailed report where you can go through also. So all the essential panels and for example, we will be focusing upon even omega also. So your brain functions, your heart functions, so what is the flow.
Speaker 0
251.83s
and how the things are working out in your brain and your heart in your heart R3 valves right. In your heart R3 valves you will be having the fat deposition and the lubrication. So essentially you need a consumption of fish oil or any kind of supplement that helps with omega 3.
Speaker 0
268.73s
Right. So currently what is the status? At the same time, we help you to focus upon stage one and stage two detection, not just three or four.
Speaker 0
277.41s
So in this early detection, right, what we are trying to focus on is to prevent you, we are completely into, right? So our complete motive and all this biomarkers will exactly help you to understand till now what are inflammation, what are the damages caused and with our doctor and the diet consultation, according to longevity, we will be changing all these parameters and we'll be consulting you and we'll be helping you to observe.
Speaker 1
300.41s
Okay.
Speaker 0
303.21s
Yeah.
Speaker 1
303.77s
I'll I'll get back to you soon. Thank you.
Speaker 0
305.75s
Okay thank you.