A
Call Intelligence
Raaghav Mahajan with Vimal — Feb 12, 2026 15:15
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
6.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Personalization
6.0/10
Technical Quality
8.0/10
Active Alerts
2No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Raaghav Mahajan.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Raaghav Mahajan. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Value-proposition based
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
1:10 (70s)
Primary Language
English
Code Switching
None
Total Speaker Turns
1
Rep Words / Customer Words
178 / 0
Rep Longest Monologue
59s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | -- | Neutral | Introduction of the core offering. |
Key Moments
300:11
Agent Introduction
Vimal identifies himself and the brand immediately.
00:33
Diagnostic List
Detailed the technical value proposition of the program.
01:05
Follow-up Commitment
Sets expectation for a second call later in the day.
Topics Discussed
7-day premium health program
Longevity
Advanced diagnostics
Cardiovascular risk
Metabolic profiling
Biological age testing
Chennai retreat
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | No customer participation; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
11.33s
Hi Raghav, this is Vimal over here from IO Healthcation. You have recently shown interest in our seven day premium health and longevity program in India. So I just wanted to personally connect.
Speaker 0
22.51s
We are preventive longevity health program based in Chennai that combines advanced diagnostics, personalization, medical optimization, structured health optimization, retreat.
Speaker 0
33.71s
We conduct advanced preventive diagnostics including cardiovascular risk scoring, metabolic profiling, body composition analysis, biological age testing, and then build a complete personalized health optimization plan around your result. It's designed for people who want clarity.
Speaker 0
52.49s
about their long term health before problem appear and I really value a short ten minute conversation to understand what made you to explore this. You can call me back at your convenience or I will reconnect later today. Looking forward for speaking with you.