A
Call Intelligence
Disha Shah with Vimal — Feb 19, 2026 17:50
Deal Lost
Warm
Lead Source
Meta AdsCall History
13 attemptsRep Performance
9.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
60.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Disha Shah. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Disha Shah.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
13
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral/Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:17 (17s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
36 / 18
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:10
Meeting Confirmation
Agent secures a commitment for a deeper sales meeting at 6:00 PM.
Trust Signals
1
Prospect confirms they will join the call.
Topics Discussed
Meeting Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Quick greeting. |
| Coordination | 2 | positive | Agrees to the 6 PM meeting time. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello. Hello. Ya Disha, hello Disha.
Speaker 0
0.59s
hello
Speaker 0
2.33s
Hi. Yes. Yeah, I'll just get on to the call. Yeah.
Speaker 1
5.69s
Oh fine, basically you can join it.
Speaker 0
9.33s
saji hello
Speaker 1
10.35s
Hello. We can start the meet right by 6:00 p.m.
Speaker 0
13.47s
Aa ya ya.
Speaker 1
14.51s
Ya okay okay thank you.
Speaker 0
16.43s
Thank you.
Speaker 1
16.97s
Thank you.