A
Call Intelligence
Swati Desai with Vimal — Feb 21, 2026 10:03
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
8.0/10
Pitch Effectiveness
5.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Personalization
6.0/10
Technical Quality
5.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Swati Desai. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Swati Desai.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
30% into call
Pitch Approach
Value-based
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
0:27 (28s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
54 / 33
Rep Longest Monologue
19s
Customer Longest Monologue
7s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Main product offering mentioned in the voicemail. |
Key Moments
200:08
Agent Introduction
Vimal identifies himself and the brand immediately.
00:22
Value Proposition
Mentions 'longevity pathway' and 'reverse aging' to pique interest.
Topics Discussed
7 Days Healthcation Program
Longevity Pathway
Reverse Aging
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail greeting. |
Call Transcript
Click to expand
Speaker 0
0.01s
in forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
8.81s
Uh hi Swati, this is Vimal from IO AIWO. Happy to see your interest in our seven days health caution program. In this program we help you to structure your longevity pathway and kickstart your reverse aging journey in a clear and personalized way. When would be a great time for a quick call to discuss this further?