A
Call Intelligence
Suresh Bharwani with Vimal — Feb 13, 2026 10:28
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Suresh Bharwani. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Suresh Bharwani.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
paid
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
appointment_setting
Call Ending
hard_decline
Call Structure
Duration
0:18 (19s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
3
Rep Words / Customer Words
48 / 10
Rep Longest Monologue
9s
Customer Longest Monologue
5s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Neutral | Referencing the form submitted for the 7-day program. |
Key Moments
100:10
Reference to form submission
Establishes the context of the call and validates the lead's previous intent.
Topics Discussed
Form submission
Availability for a call
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer listens to the introduction. |
| Closing | 2 | neutral | Customer acknowledges the request for availability. |
Call Transcript
Click to expand
Speaker 1
0.01s
You record your name and reason for calling, I'll see if this person is available.
Speaker 1
5.79s
halo suresh dis is vimal ovar iyar from ai o.
Speaker 1
10.21s
I called you regarding the form that you have submitted last week. Can you please let me know your availability? When can I connect with you?
Speaker 0
13.57s
Please let me know your availability.
Speaker 0
15.79s
I connect with you.