A
Customer Rajesh P. Shah
Phone +919820188195
Rep Vimal
Team Sales
Date 2026-02-20 12:38
Duration 0:55
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 18, 2026
CityMumbai
Interesti�m_curious_about_anti-aging_&_longevity
Ready to Investi_need_more_information

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time0.9 min
Pitch Effectiveness
3.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Technical Quality
4.0/10

Active Alerts

2
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Rajesh P. Shah. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Rajesh P. Shah.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Cold
Decision Maker Primary
Lead Type paid
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality Low
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach Product-centric
Closing Attempt No
Closing Technique other
Call Ending information_sent

Call Structure

Duration 0:55 (56s)
Primary Language English
Code Switching None
Total Speaker Turns 4
Rep Words / Customer Words 56 / 41
Rep Longest Monologue 18s
Customer Longest Monologue 5s
Silence Gaps (>2s) 2 (max 22.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
healthcation program Rep -- Other Introduction of the program to help structure longevity pathways.

Key Moments

1
00:05
Agent begins pitch to voicemail
The agent realizes it is a recording but chooses to leave a full pitch message.

Topics Discussed

7 Day Healthcation Program Longevity Pathway Reverse Aging

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Automated system response only.

Call Transcript

Click to expand
Source File +919820188195 20-2-2026, 12-38-59pm.mp3
Transcript +919820188195_20-2-2026,_12-38-59pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20608