A
Call Intelligence
Farhan Ansari with Vimal — Feb 17, 2026 13:47
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
40.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Farhan Ansari. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Farhan Ansari.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:14 (15s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
5
Rep Words / Customer Words
26 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently at lunch
No, actually I'm in lunch. I can connect around 4 o'clock.
|
time | Customer | Yes | agreement/reschedule | Good |
Key Moments
100:06
Prospect interruption
Prospect sets a boundary due to being at lunch but provides a specific callback window, indicating genuine interest.
Resistance Signals
1
Busy/In lunch
Topics Discussed
Callback timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Prospect answers the call normally. |
| Interruption | 2 | neutral | Prospect states they are busy with lunch. |
| Closing | 3 | neutral | Prospect provides a specific time to call back. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello.
Speaker 1
0.71s
Hello, I am speaking Bharan, I am sorry.
Speaker 1
3.69s
over here from IO.
Speaker 0
6.05s
I'm going to connect with you. No, actually I'm in lunch. I can connect around 4 o'clock. Sure, thank you.
Speaker 1
7.65s
the right time to connect with you.
Speaker 1
13.07s
Sure madam thank you.