A
Call Intelligence
Batra Muneesh with Vimal — Feb 12, 2026 17:05
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
7.0/10
Pitch Effectiveness
6.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Personalization
6.0/10
Technical Quality
8.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Batra Muneesh. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Batra Muneesh.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
12% into call
Pitch Approach
Feature-heavy overview
Closing Attempt
No
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
1:06 (66s)
Primary Language
English
Code Switching
None
Total Speaker Turns
3
Rep Words / Customer Words
148 / 21
Rep Longest Monologue
45s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Customer | -- | Other | Main offering described in the voicemail. |
Key Moments
300:01
Customer Voicemail Greeting
Identifies that the call will not be a live conversation.
00:21
Program Feature List
Agent provides a comprehensive list of medical tests included in the retreat.
00:55
Call-to-Action
Agent requests a 10-minute discovery call and sets expectation for a follow-up.
Topics Discussed
7-day health program
Longevity
Diagnostics
Chennai retreat
Personalized health plan
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting. |
Call Transcript
Click to expand
Speaker 1
1.07s
Hi, this is Munish Bhatt. Please leave me a message. I'll get back to you as soon as possible. Thank you. Bye.
Speaker 0
8.05s
Hi Munish, this is Vimal calling from IO Health Station. You had recently shown interest in our seven days premium health and longevity program in India. So I just wanted to personally connect with you.
Speaker 0
21.05s
We are a preventive longevity health program based in Chennai that combines advanced diagnostics with personalized medical optimization, a structured health optimization retreat which include cardiovascular risk scoring, metabolic profiling, body composition analysis, biological age testing and then build a completely personalized health optimization plan around your results.
Speaker 0
46.45s
It's designed for people who want clarity about their long-term health before problem appear. I would really value a short ten minute conversation to understand what made you explore this. You can call me back at your convenience or I will try reconnecting later today. Looking forward to speaking with you.