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Call Intelligence

Batra Muneesh with Vimal — Jan 26, 2026 15:51

Deal Lost Warm
Customer Batra Muneesh
Phone +919818279215
Rep Vimal
Team Sales
Date 2026-01-26 15:51
Duration 0:06
Source facebook_ad

Lead Source

Meta Ads
CampaignHealthcation_Leads_Dec_25
Platformfb
Lead DateJan 25, 2026
Interesti_need_a_deep_detox_&_reset
Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

2 attempts
Total Attempts2
First CallJan 26, 2026
Last CallFeb 12, 2026
Total Talk Time1.2 min
Rep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Batra Muneesh.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Batra Muneesh. Coaching opportunity.

!

Low Performance: Vimal

Vimal scored 1.0/10 on call with Batra Muneesh. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Likely
Lead Type inbound
Campaign Source Healthcation_Leads_Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:06 (6s)
Primary Language English
Code Switching None
Total Speaker Turns 3
Rep Words / Customer Words 1 / 18
Rep Longest Monologue 1s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
Agent connects to the prospect's voicemail greeting.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919818279215 26-1-2026, 3-51-44pm.mp3
Transcript +919818279215_26-1-2026,_3-51-44pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20602