A
Call Intelligence
Rajesh Takiar with Vimal — Feb 03, 2026 11:54
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with Rajesh Takiar. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Rajesh Takiar.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Healthcation_Leads_Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Reference to previous inquiry
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:28 (29s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
55 / 0
Rep Longest Monologue
10s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Referencing the customer's inquiry. |
Key Moments
200:12
Agent Introduction
Vimal identifies himself and the company (AIWO).
00:15
Context Setting
Agent references the specific 7-day wellness retreat inquiry.
Topics Discussed
Wellness Retreat
Inquiry Follow-up
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail greeting. |
Call Transcript
Click to expand
Speaker 0
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 1
12.13s
Hi sir, this is Vimal over here from IO AIWO. You enquired right for health case in seven days. Wellness and retreat program. So that's the reason I connected with you.
Speaker 1
23.79s
please do let me know when you are available for a call. we can discuss more on this okay. thank you. have a great day.