A
Customer Amit Bhalla
Phone +919810025108
Rep Vimal
Team Sales
Date 2026-02-14 13:22
Duration 0:34
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformfb
Lead DateFeb 13, 2026
CityNew Delhi
Interestjust_exploring_wellness_options
Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

1 attempt
Total Attempts1
First CallFeb 14, 2026
Last CallFeb 14, 2026
Total Talk Time0.6 min
Pitch Effectiveness
5.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Technical Quality
6.0/10

Active Alerts

2
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Amit Bhalla. Coaching opportunity.

!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with Amit Bhalla.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Likely
Lead Type inbound
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type reference_previous
Opening Quality Good
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 35% into call
Pitch Approach Value-based
Closing Attempt No
Closing Technique appointment_setting
Call Ending information_sent

Call Structure

Duration 0:34 (34s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 65 / 41
Rep Longest Monologue 22s
Customer Longest Monologue 11s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
healthcation program Rep -- Other Main offering being introduced.

Key Moments

2
00:00
Voicemail Trigger
The call failed to connect to a live person.
00:12
Value Proposition Delivery
Rep successfully left a concise pitch for the 7-day program.

Topics Discussed

7 Days Healthcation Program Longevity Pathway Reverse Aging

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail response.

Call Transcript

Click to expand
Source File +919810025108 14-2-2026, 1-22-8pm.mp3
Transcript +919810025108_14-2-2026,_1-22-8pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20588