A
Customer Living Bosco
Phone +919791030216
Rep Vimal
Team Sales
Date 2026-02-19 15:32
Duration 0:21
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.4 min
Pitch Effectiveness
1.0/10
Engagement
1.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

1
!

No Close Attempt: Vimal

Vimal did not attempt to close on call with Living Bosco. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender male
Language Preference Tamil
Brand Awareness low
Brand Sentiment neutral
Readiness to Buy Cold
Decision Maker likely
Lead Type follow_up

Conversation Flow

Opening Type direct_pitch
Opening Quality fair
Rapport Building Missing
Needs Discovery Present
Discovery Depth Shallow
Discovery Questions 2
Pitch Start 10% into call
Pitch Approach service_inquiry
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:21 (21s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 2
Rep Words / Customer Words 45 / 1
Rep Longest Monologue 19s
Customer Longest Monologue 1s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence High
Filler Words High
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

2
Product Mentioned By Price Customer Reaction Context
health mentorship Rep -- Other Checking if the lead requested this service.
master health checkup Rep -- Other Asking if the lead is looking for diagnostic services.

Key Moments

1
00:02
Agent Introduction
Identifies the company (AiWO) and the purpose of the call.

Discovery Questions

2
Q1 neenga health mentorship kettirundinga illaiya?
Q2 blood test illa full body checkup adhu maadhiri edaavaddu paathuttu irukkeengala?

Topics Discussed

Health Mentorship Blood Test Full Body Checkup

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Customer only says 'Hello'.

Call Transcript

Click to expand
Source File +919791030216 19-2-2026, 3-32-59pm.mp3
Transcript +919791030216_19-2-2026,_3-32-59pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20576