A
Customer None
Phone +919790721710
Rep Vimal
Team Sales
Date 2026-02-16 15:13
Duration 0:26
Source None

Call History

3 attempts
Total Attempts3
First CallFeb 16, 2026
Last CallFeb 16, 2026
Total Talk Time0.5 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
3.0/10

Active Alerts

2
!

No Rapport or Discovery: Vimal

Vimal skipped both rapport building and needs discovery on call with None.

!

No Close Attempt: Vimal

Vimal did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 3
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness low
Brand Sentiment neutral
Readiness to Buy Cold
Lead Type follow_up

Conversation Flow

Opening Type failed_connection
Opening Quality professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 34% into call
Pitch Approach value_proposition
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:26 (26s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 51 / 38
Rep Longest Monologue 17s
Customer Longest Monologue 8s
Silence Gaps (>2s) 1 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words None
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 360 program Rep -- Other Introduction of the program to help with longevity and reverse aging.

Key Moments

2
00:09
Agent introduction
Vimal identifies himself and the company (IO).
00:22
Call to action
Agent asks for a callback time to discuss the 360 program.

Topics Discussed

360 program Longevity pathway Reverse aging

Sentiment Arc Detail

Phase Order Sentiment Note
entire_call 1 neutral Automated voicemail system.

Call Transcript

Click to expand
Source File +919790721710 16-2-2026, 3-13-53pm.mp3
Transcript +919790721710_16-2-2026,_3-13-53pm_transcript.json
Ingested 2026-03-01 11:21
Call ID #20575