A
Call Intelligence
None with Vimal — Feb 16, 2026 16:44
Deal Lost
Warm
Call History
5 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
30.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Unknown
Lead Type
new_inquiry
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:22 (22s)
Primary Language
English
Code Switching
None
Total Speaker Turns
6
Rep Words / Customer Words
25 / 52
Rep Longest Monologue
4s
Customer Longest Monologue
18s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
I'm just on a meeting.
|
time | Customer | Yes | respectful exit | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Rep | -- | Negative | Rep mentions checking on the inquiry regarding the 360 program. |
Key Moments
100:15
Customer states they are in a meeting.
Ends the sales opportunity for this specific call.
Resistance Signals
1
I'm just on a meeting
Topics Discussed
360 Program Inquiry
Meeting Conflict
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges the call but immediately states they are busy. |
Call Transcript
Click to expand
Speaker 1
0.11s
so what is your channel name?
Speaker 0
1.61s
Yes, thank you. They are really from IO Health and Wellness Center to check on their course and enquire about a 360 program with us. This data can connect with your place. I'm just on a meeting. Oh, sorry, sorry. Okay, okay. Thank you.
Speaker 1
4.55s
They are the employees from IO Health and Business Center.
Speaker 1
10.09s
Enquire about 360.
Speaker 1
12.85s
With us.
Speaker 1
17.35s
Oh sorry sorry okay okay thank you.
Speaker 0
19.31s
potential significant effect of that, it has not happened on them.